Big Pizza and Chicken 93 Chippenham Road, London W9 2AB

"The disrespect from the staff as they sent me an email saying a 20% off next order and I used the code and the order was accepted but when I called them the person who answered the phone was so rude and said he won’t give me my order and will cancel because the 18” pizza is now £17.99 and on the website to order is clearly says £14.99 and the email for the discount I recycling them totalled to £12.49 which he said no the discount was expired when I received it the email same day and same day., I’m a regular customer of there’s for so many years and have never been treated so rudely and disrespectful on the phone. Very disappointing and for sure me nor my family or friends will be ordering again from them. Please when you hire staff at your place make sure they know how to talk politely and know their prices and not to disrespect their regular customers."

"Owner was very rude. Giving out about getting a wrong number to contact us when in fact we gave correct number."

"DO NOT ORDER FROM THEM!!!!!!!!!Placed the order, before I could complete it the person put the phone down on me. When I called back I was told by the same person that I need to call and place the order after 12 even though the place open from 11am."

"Dry chicken, pizzas terrible DON'T GO THERE SPEND YOUR MONEY AT A BETTER PLACE"

"This place is clearly one of the tastiest place in the area and had an amazing experience from the phone call on the phone to the delivery of the food from a gentleman who was very thorough yet very careful. The food was hot and delicious the best food I have ever eaten. Never will go any where else. Has eaten here once more since then and there was different staff but same excellent service. Would love to say a massive thanks to team."