Hollywood Pizza & Chicken 126 High Street, West Drayton UB7 7BD

"Omggg what a pizzzaaaaa i tried for the first time from my friends sharing then i went there on the same day and had takeaway . I love spicy food so i told them to make it really spicy and guess what they do whatever we wanted a proper customization unlike other pizza shops. I would highly highly recommend these pizza very yummy and staff is amazing❤️"

"Absolutely terrible. Ordered a deep pan looked like it has been run over with a steam roller. Bbq chicken was very hot and spicy not what we ordered and the garlic bread was just toast. We have been using this place for years. We did complain and was told they would give us half price next time but never happened. So good luck to whoever orders from this company!"

"WORST CUSTOMER SERVICE EVER. Don’t order from this place. I have order food from this place and they told me 40 to 45 minutes will take for the delivery. It’s been 1 and half hour and still the food is not here yet. I called the pizza shop so many times no one was picking up. After trying for like few minutes they picked up the phone and said the driver is on his way. I literally live 5 minutes from them and it’s been so long since they said the driver is on his way and yet driver is not here. They don’t even apologise for delaying my order. I don’t need free food but an decent apology would have been nice. Anyways Still waiting for the food. Maybe it’s gonna take another hour or so"

"Ordered a pizza on the phone arrived at to collect and they say they forgot to make it. Than the guy with the beard pretends to look in the pizza oven to see if its there. Pretends to check computer for order . Than pretends to look at some paper work and say no pizza ... Rather than resolve the situation they talked rudley and didnt resolve the situation. Really bad and disgusting service. Had to walk out without food and go to work. Different rude staff than previous. Really disgusted by your customer service. You could have resolved the situation instead of arguing and saying its not your fault i ordered and you forgot to make it. Just yes and no answers and i forgot go away. How rude. I am a customer for 20 years here and he says it dosent matter go away. I went to dominos and paid 8.00 for a pizza in 10mins. Here it took 35mins and no pizza and abuse instead. Please do a course on manners and customer service. You should not be serving people at all. Taking orders making customer wait and getting angry and saying you forgot is no excuse. Disgusting attitude. And customer service."