Domino's Pizza - London - Thornton Heath

"Food quality is very very bed. Hygiene is a big issue. Staff behaviour is disgusting. Store manager have no manners to talk to the customer. Never order again."

"I can only say I was amazed by the experience I had here tonight Crystal Palace was playing against Wolverhampton so I can only assume the woman serving thought anyone coming in here would be drunk and would not notice what she was doing she was making up the prices and the menus as she wanted. I asked for the buy one pizza get one free which is for collection only its advertised on the display screens above the till, it is on the menus on he till but I was then told by the lady this is only for pizzas with two toppings which I know is not true. I could not be bothered to argue so asked about the other deal any pizza any size for £10.99 and was told again this is only for medium pizzas or I can get two topping for £7.99 I asked for the the medium and paid £10.99. Another customer came in and asked for the same pizza I just ordered and was told thats £17.99 but it should have been £10.99 he said that was two much and asked if there are any cheaper pizzas she said you can get two toppings for £7.99 he said ok and told her the two toppings he wanted she then said that will be £10.99 he said wait a minute you just said its £7.99 but again she said £10.99 I said thats not what you just told him he then said wait a minute and opened the front door and the poster in the window says two toppings for £6.99 she then asked for £6.99. A customer that had been served before I arrived and was waiting for his pizza to be ready asked about buying some water her response is you need to order something else and he said I have ordered pizza and waiting and was told he can't just buy water with credit card so he said he will pay for it in cash but was told no you can't do that either so he asked for his pizza and left. Then it just gets better another customer comes in and asked about the deals and the lady says to can buy any size pizza for £10.99 which he was happy with and paid but I was told this is only for medium size pizzas. I am just left speechless by what I have seen tonight and I was only in there for about 20 to 25 minutes who know who else was conned tonight and has been conned in the past in this branch the only reason this is getting 2 stars is because the pizza was actually good I received."

"Unfortunately the first time I've used them, and I'll likely stick with 'other brands' next time. The pizza was tasteless, over cooked and over priced. The chicken wings were not much better, and there was no bbq sauce on the bbq wings at all. However it was a quick delivery and he was friendly."

"I ordered a pizza Sunday and it came in the worst condition I’d ever seen for a pizza in my life. pizza was falling apart in my hands while I was eating it. Tasted terrible. A singular piece of tomato on one slice… I didn’t even ask for tomatoes… I called the place and they were apologetic and said they’d send me a free one if I call back on the same number. Next day they said they don’t remember anything…"

"I got my phone number wrong on the order so I couldn't change it. I waited outside when they said they were close on the App. They then said it was 'delivered' and that they had 'tried to knock on my door' (even though my flat has a buzzer system. I waited and no one showed up and no bike or car. I called them and they said there's nothing they can do - I have never had this problem with any dominos so I'd recommend not buying from here."