Tim's Pizza Kebab House 21 Pole Street, Standish, Wigan WN6 0HP

"I have ordered from Tim's for a couple of years and have generally been satisfied. I don't like leaving negative reviews as I am aware of the potential harm this can cause to small businesses. On this occasion I feel justified in making a genuine review. I ordered a Tim's special kebab via telephone on 7th April and had the misfortune of speaking to a very rude member of staff. He appeared disinterested and I had to give out my address several times. I was advised that the meal would be delivered within 40 minutes, (only 3 miles away.) After an hour I called Tim's as the meal hadn't arrived and was literally shouted by staff that "it's on it's way!" This was true as the driver pulled up with the kebab. My husband went to pay the driver and commented that we'd had to wait longer than 40 minutes. The young man started to argue saying "nah mate, it's not been that long." I recognised the voice as the person who had taken the original call. My husband then argued back saying we had the time logged on my phone and it was definitely more than 40 minutes. Again the driver continued to be combative and argumentative and left. Then we discovered the order was incomplete. What a shame. Will not order from them again."

"Worst kebab I have ever had we ordered a chicken and donner mixed kebab and a chicken tikka kebab basically it was a tray of tasteless donner meat and rubber chicken chucked in a polystyrene container with a wrap on top to make up yourself we paid 17 pounds for both kebabs and threw them in the bin. Absolute garbage never again, for that price you at least expect a proper naan bread and decent meat. Wouldn’t give it to the dog."

"Over priced and not worth the money! Kebab meat like shiny leather and definitely not a large kebab. Rang to complain and the only answer was, what do want me to do about it? It's not my fault you don't like the food! I asked for refund and point blank refused. Disgusting and rude attitude for a take away."