Domino's Pizza - London - Staines

"Not ordering again. Long delivery time and quality of food is questionable. Chicken Kickers are tough not fresh, potato wedges undercooked and pizza tastes like it’s being cooked in an unclean oven."

"Hit and miss. They're ok if you want to collect but the delivery service is just appalling. If you order from here I recommend you avoid their delivery service. It's often slow and the food doesn't come hot. Every time I get it collected I have no issues and the pizza takes decent."

"I wish if I did read reviews before I ordered my pizza!! The service was horrible and unprofessional. I ordered pizza since 6pm and it only arrived at 9:48pm I called them twice they told me the pizza was on the way but they lied because I'm 7min drive away. my children went to sleep hungry and when the pizza came my drink was missing and they have not given me a refund. Domino's Pizza, I want my refund for the drink I paid for and never received. Pizza Hut is the best place for anyone who need a decent and on time hot pizza."

"Our pizza got delivered 103 minutes after order and it was all cold cause our delivery was 3rd on the route as informed by the driver. When queried on store why so late, the reply was "we are short of staff" . I asked them why didn't they close the ordering portal if the order can't be deliver on time and the reply was "we don't have access to ordering portal" I queried why didn't they tell me in advance when I ordered, oh sorry was the reply. I asked them for refund and take the pizza back. And 30 minutes after my call no one came to pick up the order. What an incompetent service. My dinner experience is spoiled by Domino's."

"They dont have enough drivers, pizza is still sitting at the store a whole hour after ordering. They literally operate on a delivery basis and cant do that very thing? If you want food within a reasonable time dont bother. By the time they do deliver you’ll end up with cold food. Just go to another competitor instead."