Parkside Dental Practice

"I would not even give one star if I could. My son has social and communication difficulties. In their fees they explicitly state that under 5s are free. I had gone there twice before for my son without issue. After his third visit, after the hygienist refused to close the door to stop my son from running out the door (I was told the door doesn’t close!) , the receptionist suddenly springs a £10 fee on me for my son being seen without informed consent of telling me before I went in. They said it was because I was not a patient. Erm... not in your fee terms and conditions! I felt as if this was done so that we would leave the practice as my son isn’t the most perfect customer. It was the most discriminatory experience I have ever had. I sent them a formal complaint, received a response of receipt but nothing after this. Got NHS England to give them a ring and was told by them, that the dental practice sent it in Christmas. Funny, how it never arrived... Avoid this practice. They are unethical and unprofessional."

"I have been with this dental practice for a few years now and have always had great service. I used to be scared of going to the dentist, but not any more! My friends and family are very pleased to be registered with this practice too. I cannot recommend them highly enough."

"My usual! They do pretty much everything. I went in for a hygienist appointment many years ago and have stuck with them ever since. They are private so expect to pay a little more. But not much more. Just a few pounds here and there. The dentist I have at the moment is lovely. The dental nurse is just as great! The practice I feel are lucky to have them although saying that I have spoken to the rest of the team and they all seem fantastic too. My two are great though, they were very friendly and patient during my one and only root canal. Always smiling and friendly throughout all my visits. They are extremely knowledgeable too. If you are looking for a local dentist, I recommend these guys."

"I would avoid this surgery at all costs and seek other private surgeries. I went into this surgery for root canel, fitted crown with a full mouth clean under anaesthetic. The dentist carried out half the work as planned but due to me being under anaesthetic too long said I should wait for the clean. 2 months later the crown cracked - I was very angry and went to another surgery in Beckenham where they had to do the work all over again. Half a year later Parkside dental surgery sent me a letter in the post closing £475 off me or debt recovery team will collect from me. I was very shocked by this a wrote back to the surgery stating I was shocked to hear from the surgery and mentioned the problems I had since, plus the full treatment not being done. I was advised by Dr P Sehmi that the crown broke due to my poor drinking and eating - very amusing from a professional. The fact of this matter is that I was never once asked to come back for my final treatment nor did the surgery call to apologise and ask me to come back. The threats with legal action about a matter that could have be solved with a simple phone call proves that this is not a professional outfit and would strongly advise using other surgeries around the area."

"I go to Parkside for my general dentistry and have had my teeth whitened. I've been very pleased with each experience and treatment received. I noticed during my last visit that they now offer facial aesthetics too which I'd feel safe having done there as Dr Sehmi and his team are all very kind, caring and professional. The practice has parking out front which is very convenient and there's a lovely, relaxing waiting area with a view out to a beautiful garden - what more could you want?"