WhiteStar Dental Practice 524 Kenton Lane, Stanmore, Harrow HA3 7LL

"After receiving treatment several times, I found the receptionist to be rude and the dentist to be uncaring and rushed at times. It resulted in me not completing the treatment. I have since experienced much better care from other professionals in the area."

"This was my first visit to the practice but I could not be happier. The receptionist was very friendly, warm and welcoming which made for a nice and relaxed wait. When called to see the dentist and the dental nurse, I already felt relaxed and she was very welcoming and experienced. I left the visit feeling well informed, with my issue addressed and confident that my needs will be taken care of. I highly recommended the practice!"

"AVOID at all costs. Truly truly awful experience here. If you read through the reviews you can see which are real and you those which are fake. I had a Groupon deal for braces, they at first persuaded me to pay them directly, the service which followed was just awful. I had to wait around an hour or more for each scheduled appointment. Every member of staff including the receptionist and dentist herself are rude and uncaring. The dental treatment was just awful, with long waiting times, I had a cut lip once, she promised the world at the start and at the end she claimed that it’s not possible to close gaps in my teeth (?), towards the end they manipulated me in making more payments just to complete the treatment. I had to pay another dentist to start all over again. This service, treatment, efficiency of the surgery is just truly awful. Please do your research and shop around before committing to any treatment here."

"PLEASE AVOID!!! After reading some of the reviews on here I was a little dubious about this practice. Compiled my own experience comes as no surprise really As health care professional myself I have daily exposure to clients with physical and cognitive impairments Have concerns Ms Usha Joshi the receptionist is not fit to work and is showing some signs of early stage dementia. She is extremely forgetful and adamant she is right and you (client) is wrong without any hard evidence I strongly suggest Dr Priti Joshi to make reasonable working adjustments for Usha or contact human rights commission for further advice Usha charged for hygienist appointment which I didn't make as "did not attend" (DNA) Explained that the appointment and DNA fee was unjustified. Tried to explain that I provisionally made an appointment providing I could get the day off work Usha called several times to confirm appointment which was never definitively made nor does she have any evidence for this, but still charged for a service I didn't make or attend. Absolute con artist... Usha was unprofessional and will find ways of taking your money Can't make hygienist appointment for months and if you're extremely busy like you claim you are why is the hygienist only available on Mondays Following a below poor experience I will be withdrawing a "refer a friend" and taking my business elsewhere My message to WhiteStar Dental Practice, I will pursue my case through the DCS - you have been warned"

"I have been a patient for more than ten years and always see a dentist ( Dr Priti Joshi ) and hygienist every six or three months. They not only provide treatment for the issue related to teeth but also explain the root cause and long term solution to prevent from happening it again. Today, I am very satisfied with the quick treatment."