Emess Car Service 254a Stamford Hill, London N16 6TU

"Best taxi service. Much cheaper then Uber and all the drivers are friendly and punctual. I always use them and never had any bad experiences only good journeys."

"Adding fees to the already expensive price I was told on the phone, it was £62. When I called again after arguing with the taxi driver, I was informed I had to pay £12 waiting, £7 parking and instead of £62 the price went up to £65. Total journey was £81. Thieves! Never again."

"On 21 November a 9am I booked a car for 12:30 to take me to Barts Hospital and explained that it was for a cardiac scan, I informed what ward I wanted and was told that the car was booked. I did not receive confirmation of the booking or advice from the driver about arrival time. At 12:30 I went out to the gate by the pavement, phoned Emmes and was connected to a recorded service unintelligible in the open with traffic noise. I tried hitting numbers on my keypad and a person told me that the car was on its way and would arrive shortly. At the same time a phone message informed that the car had been booked at 12:31. It turned up at 12:55 and left us at the wrong entrance to the hospital from where we had to walk in the rain added to the 25 minutes waiting in the cold and rain for the car to arrive. At the hospital reception we were admonished for arriving late!"

"They used to have good service, today they have no service at all, because they have already taken over the market here, most of the time they don't have taxis, only for VIP regulars, and until someone answers, they always answer with no desire to talk and no desire to provide service, doing a favor that Answers the phone, and just wants to finish as quickly as possible, today during the night for a few hours they didn't have taxis, so they should turn off their phone and not answer at all. They usually don't have taxis."