Links Medical Practice (Drs Gupta, Bramble & Reynolds)

"Have been trying to get appointment for a week for Netherton, all they are offering is the practice the other side of Dudley. If I wanted to go to a doctors in Dudley I would have registered there. I am looking to change GP. They do not care for the patients from what I can see"

"Gone are the days of phoning up to get appointments and actually sitting in a Doctor's room for a proper chat with a an understanding, friendly face . It's disgusting that appointments are taking 5 weeks. You could be seriously ill by then. Nobody seems to care. It makes you terrified to be ill."

"Doctors are horrible and rude, make you feel like you are a time waster. Always found receptionists to be helpful and friendly though but I am looking to change doctors now after being made to feel stupid on a number of occasions."

"I would not recommend this place, been with them for 12 years and not once have they helped with any of my problems. Trying to get a complaint form is impossible just like getting anyone to answer the phone. I have a breathing problem i've had for a few years yet they always find nothing even with struggling to breath, you got to be faking illness to get anywhere with these doctors. Also one doctor "no names" puts his god be-leaves on you and when you refuse such stupidity likes to say your the problem, just be careful as well as he likes to try getting social workers involved for they're mistakes. To the response, Yes you do need a form as this way there is evidence of said complaint, we all know doing one over the phone does not do anything as that paper can just be thrown away."

"I have been with Links for about 8 years now, always found them to be very good. They do seem to be a little reluctant to engage with mental health issues directly but make sure they get referred to the right place. Despite some criticism of reception staff, occasionally you get one having a bad day, but come on, they are human! Nine times out of ten they are fantastic especially Laurie. As for Dr Guppter, his accent is hard to understand, but I just make sure that I tell them not to book my appointment with him. Biggest gripe I have is not being able to get face to face appointments."