Market Car Service Ltd

"Such useless. Needing deposit to book for airport run, and has to be done in their office in person, even if you outside the country to book for pick up. Absolutely joke. Awful"

"Very good and reliable cab service all ways on time."

"Had an appt at North Middx hosp today and would like to say a great big thank you to the drivers who assisted me true gentlemen ."

"Market Cars is a very local car service and my family has used them for years; so when the need arose for three airport trips to be made recently, I didn't hesitate to book with them. I will not however be making this mistake again. I had three airport trip bookings with Market Cars between 15th September and 18th October 2022. None of them were great, but this review is to highlight the appalling service on 18th October. It is important to note that for each of the bookings at least 2 weeks notice was given to Market Cars, and for the trip on 18th October a £40 cash deposit was paid without hesitation, in advance at their request, in their office in Edmonton. I landed at Gatwick South Terminal shortly after 23:00 last Tuesday. Having pre-booked my cab with Market Cars I expected the driver to be waiting for me when I exited the doors into the arrivals area. Alas, there was no Market Cars driver there. I called the office, and they spun me a tall tale about how there had been a serious accident on the motorway, and that my driver was on his way but couldn't get to me. How coincidental that in line with their normal business practice, there was no SMS text message waiting on my mobile when I landed to notify me that my driver had been dispatched, and that the dispatch notification was only sent by the office at 23:50; after I had called to find out where my cab was. I was not collected from the airport until shortly before 1am the following morning. In addition, the office had originally quoted £100 in total for the booking. This consisted of £90 for the fare, plus £10 for the airport car park. When I was settling the payment at just past 2am, the driver told me that I had to pay an extra £5 for the airport car park. I was exhausted by this time and had absolutely zero fight left in me to question this, so I just paid it. I do not like to leave bad reviews but feel it is necessary to do so in this case, as Market Cars showed absolutely zero concern for my safety or wellbeing, as a solo female traveller being stranded at the airport in the dead of night. I would recommend avoiding them altogether, but especially do not book any airport trips with this company as it is clear that they will happily take your money, but do not have the capacity to support the delivery of a professional and reliable service."