Oakswell Health Centre
Brunswick Park Road, West Midlands, United Kingdom
About Oakswell Health Centre
Welcome to Oakswell Health Centre, a leading institution dedicated to promoting health and wellness in the Wednesbury and surrounding areas. Our centre is conveniently located at Brunswick Park Rd, Wednesbury WS10 9HP, United Kingdom, and we provide quality healthcare services to patients of all ages.
At Oakswell Health Centre, our team of qualified doctors, nurses, and healthcare professionals are committed to providing comprehensive, personalized care to ensure optimal health outcomes for each patient. We offer a range of services, including preventative healthcare, family medicine, women's health, men's health, and paediatric care.
Our state-of-the-art facility is equipped with the latest medical technologies to provide our patients with the best possible care. We also take pride in creating a welcoming and comfortable atmosphere, where patients can feel at ease and relaxed during their visit with us.
In addition to our medical services, we offer a wide range of health and wellness programs to assist our patients in achieving their health goals. These include physical therapy, nutritional counselling, and mental health services.
If you are looking for a reliable and compassionate healthcare provider, look no further than Oakswell Health Centre. We are committed to serving our patients with the highest level of care, and we look forward to welcoming you to our centre. Contact us today to schedule an appointment!
Photos of Oakswell Health Centre
Brunswick Park Rd, Wednesbury WS10 9HP, United Kingdom
Opening hours of Oakswell Health Centre
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Oakswell Health Centre
"Phoned Oakswell Health Centre, was 8 in the que over the phone, when l got through to make an appiontment to see the doctors, the receptionist said there is a 3 week wait for an route appiontment, due to lack of Stafff. l have to say this is very poor and they need to sort this out ASP."
"The practice manager at this surgery should be replaced, poor management. The receptionists are not trained to a professional standard. They have no customer skills and don't work efficiently. They are very slow and make admin errors consistently. You can't get an appointment over the phone because the receptionists put everyone on hold into a large queue and then eventually you get cut off after holding for 30mins! What is the practice manager doing about it? Avoid this surgery if you have an alternative choice, the service is terrible."
"Phoned to cancel appointment receptionist was polite and very helpful in offering alternative and also relayed my message to the GP who returned my call later in the day. All staff here are working extremely hard in a changing environment daily and deserve the respect of the public and patients to keep morale up."
"As soon as I arrived at the practice the receptionist said she couldn’t understand me which I initially thought is fair enough with wearing a mask. After waiting half an hour and watching everyone arrive after me be seen I went back to reception to ask how long the wait would be. After watching the receptionist communicate perfectly with multiple parents, majority elderly. I asked how long the wait would be. Again, she was unable to understand me so I had to go to a different window for her to hear me. I was told the doctor knows I’m waiting, I asked if she knew how long I’d have to wait, she said no. I waited an additional ten minutes and went back to reception to rebook my appointment. Where this time both receptionists just stared at me blankly, again unable to understand me. I explained I’ve been waiting forty minutes now. Can you please tell me how much longer? She said no, he might have an emergency. We’ll surely you’d know if he did as you book the patients in! I was then told I can’t rebook now as the Next months diary isn’t out until Monday/Tuesday. I’m absolutely appalled at the customer service I received today. Waiting forty minutes to been seen only to be told they don’t know or he “might” have an emergency. I completely understand why patients would get irate with staff when the behave like this. Fortunately today I did not bring my one and two year old with me. I’d like to add i am British born with English being my first language and didn’t have a sore throat. I conducted myself in a calm manner despite how I was being treated. They like who they like I guess"
"Doctors very good, if you are lucky enough to get by the reception staff. Doctors advise you to call back to follow up you call back at the time requested in the morning only to be told no appointments and to try in the afternoon, you call back and told again no appts and advised to go to waking in or call 111, you call 111 and they advise the GP surgery need to see you. I advised the receptionist i needed to see a GP and was told she could pre book an appt for 3wks time. Avoid this practice as the customer service is so poor I dont think it's all down to the reception staff, but poor practice management who use Covid as an excuse not to provide a service."
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