Forward Thinking Birmingham Within Oaklands Centre
Raddlebarn Road, West Midlands, United Kingdom
About Forward Thinking Birmingham Within Oaklands Centre
Forward Thinking Birmingham Within Oaklands Centre is a groundbreaking institution located at the Child Health Service Springfields Centre on Raddlebarn Road in Birmingham. As an establishment dedicated to improving the health and well-being of young people, Forward Thinking Birmingham Within Oaklands Centre is a vital point of interest in the community.
This innovative institution offers a range of services and resources for young people between the ages of 0 and 25, including mental health support, counseling, and advice on issues such as relationships, drug and alcohol use, and sexual health. Their team of health professionals is dedicated to providing comprehensive and compassionate care to every young person who seeks their help.
At Forward Thinking Birmingham Within Oaklands Centre, young people can expect a safe and welcoming environment where they can speak openly and honestly about their concerns. The institution takes a holistic approach to healthcare, addressing physical, emotional, and social well-being. They offer a range of services, including assessments, therapy, and medication management, to ensure that every young person receives the most appropriate and effective treatment possible.
Perhaps most importantly, Forward Thinking Birmingham Within Oaklands Centre recognizes that every young person is unique and has different needs. They strive to provide personalized care that is tailored to each individual, empowering young people to take control of their health and well-being. Their ultimate goal is to help young people build resilience and develop the skills and strengths they need to thrive.
In summary, Forward Thinking Birmingham Within Oaklands Centre is a forward-thinking, innovative institution that provides high-quality healthcare and support services to young people in Birmingham. Their commitment to personalized care, compassion, and respect has earned them a reputation as a vital point of interest in the local community.
Child Health Service Springfields Centre, Raddlebarn Rd, Birmingham B29 6JB, United Kingdom
Opening hours of Forward Thinking Birmingham Within Oaklands Centre
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Forward Thinking Birmingham Within Oaklands Centre
"Possibly the worst service you could never ask for. There have been delays on medication, medication sent to wrong people and addresses. Never known such an unprofessional service in all my time."
"Very mixed feelings about this service. A good thing is that SOME staff are very nice and actually care. HOWEVER, this service MUST improve... I have heard a lot of negative opinions but here are my experiences: - I was always told to ring them in crisis and I did. I was very unwell and asked if I can speak to someone, the person on the phone sighted and said ''can I get someone else to ring you?'' and I informed them that I am feeling suicidal to which he said ''well, if you're feeling so unwell and unsafe, why don't you just take yourself to A&E?'' in a rather sarcastic tone. I told him that this comment made me feel even worse and he informed me that he's ''been answering the phone all day''. If you are working in this field, regardless of how tired and busy you are, your service users should be a priority and if you cannot handle it - work less hours and don't take your frustration on service users! - Appointments without letting you know about them. I found out by accident about an appointment which was taking place in less than 24h from a member of the home treatment... No phone call, no letter, not even a text from FTB informing me about the appointment! They knew I work full-time and need to know about appointments in advance so I can take time off. I asked if there is any possibility of doing it another day (as the appointment was literally the next day!) and they said there is no other availability... Surely if you're appointments are so precious and limited, you would like your patients to be aware of them? Forward Thinking - you really need to do something about your service. Young people are crying for help and having a professional, empathetic staff with basic organisation skills would be the first step."
"Some of my highlights of this service have been being told I was too underweight to respond to therapy and just being told to eat more instead, being threatened with hospitalisation for not trying hard enough to recover (at this point the only treatment I was receiving was medication after a year of trying to request therapy) , being screwed around with prescriptions that I was due a review for over 6 months ago and them never being ready to collect on time and a lack of communication and messages not being passed on. It is not fair to ask patients who suffer from anxiety and depression to have to fight this much to get any sort of help and I am very concerned for other service users who may have slipped through the net because of this."
"We all know funding as affected mental health services seriously for the worse, however, this review is purely for telephone staff/services at this centre... Terrible telephone service!!! Be prepared to wait a very long time before you do get through to anyone, my average wait is minimum 30/40 minutes and that's when I'm number 1 in the call queue!!! Atrocious and extremely frustrating."
"Inept, complete absence of care for vulnerable patients, repeated failures to follow processes, failure to provide accurate assessments or information, absence of complaints procedure, neglectful practices that lead to accelerated mental distress for the patient. Appalling service."
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