Aston Pride Community Health Centre
74 Victoria Road, West Midlands, United Kingdom
About Aston Pride Community Health Centre
Welcome to Aston Pride Community Health Centre, located at 74 Victoria Rd in the heart of Birmingham, United Kingdom, where providing accessible and comprehensive healthcare services to our community is our top priority. As a trusted establishment in the healthcare industry, we serve as a vital point of interest for individuals who seek medical attention and wellness resources.
Our team of highly qualified and compassionate doctors are dedicated to meeting the healthcare needs of patients of all ages, backgrounds, and cultures. From routine check-ups to chronic disease management, we strive to provide personalized care and support to help our patients lead healthy and fulfilling lives. Our health centre is fully equipped with state-of-the-art facilities and modern medical equipment that enable us to diagnose and treat various health conditions with precision and accuracy.
We understand that accessing healthcare can be challenging for some members of our community, which is why we strive to offer accessible and affordable healthcare services to all, regardless of their financial circumstances. We accept a range of insurance plans, and our pricing is designed to ensure that healthcare remains accessible to everyone.
At Aston Pride Community Health Centre, patient satisfaction is at the core of all our operations. Our staff is trained to provide exceptional customer service, and we always go the extra mile to ensure that our patients receive the care and support they need. From booking appointments to answering general health inquiries, our goal is to make the entire healthcare experience as comfortable and stress-free as possible.
We believe that preventive care is the key to maintaining optimal health, and we encourage our patients to take an active role in their health by providing resources and education on healthy living. Through our focus on preventative care, we aim to empower our patients to take control of their health and wellbeing and minimize the risk of developing future health issues.
In conclusion, Aston Pride Community Health Centre is committed to serving our community in Birmingham, United Kingdom, with quality healthcare services. Our team of dedicated healthcare professionals is here to offer the care and support you need to lead a healthy and fulfilling life. Book an appointment today and experience the difference that Aston Pride Community Health Centre can make in your life!
Photos of Aston Pride Community Health Centre
74 Victoria Rd, Birmingham B6 5HA, United Kingdom
Opening hours of Aston Pride Community Health Centre
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Aston Pride Community Health Centre
"Reported pregnancy on 17th Aug, was sent a link of self-referral which I submitted ,no response received, had to attend early pregnancy unit due to complications on 19th Aug,I mentioned to midwife and she done another referral in front of me , next received phone call from midwife (who was on her annual leave) she done referral again for me since I hadn't received any response from hospital still (this is now 11th Sep) she told me to wait to receive a confirmation letter from hosp.I had first appointment yesterday 17th Oct with community midwife where she was quite surprised on the fact that I haven't had, my initial scan yet, no blood test or glucose tolerance test, since I am 16 wks so far now.She gave me hospital triage number to contact on which I did call on and after speaking to them they said I need to speak to booking office which I then tried and was informed it only opens between 9:30am and 11:30am.So upon calling them today and after speaking to the relevant department I have now been informed that I haven't been referred to the hospital at all and have been advised to spk to GP to refere me to hospital.According to staff who I spoke to on the phone she has assumed that most likely referrals were made through an online link and instead these referrals should have been made through email.(thats the possible reason she cant see me on the system)Also been informed they have very less availability for beds. So after 8 wks of reporting to Gp and having spoken to 3 midwives I still haven't been referred to a hospital,In result I haven't had 1.intial scan from hospital 2. No blood test yet 3.Glucose test 4. 2nd scan should be due by 20 wks which most likely will be missed too due to midwives or GP's were unable to refere me.So who needs extra training here GP , CITY HOSPITAL MIDWIVES (who are unaware how to refere a patient to another hospital. Or is it booking department of Women's hospital ???)keeping in mind when I was pregnant with my 2nd child , city hospital staff was unable to follow the plan consultant had made and ended up changing plan without speaking to consultant in result I had stillbirth .Here I am now with my 4th Pregnancy and it seems like midwives from city hospital are still unaware of how to refer a patient to another hospital.Community midwife also advised me to go to antenatal unit of the hospital since I need my blood test done ASAP which according to the hospital I chose, is again a wrong advice since there is no confirmation of me being booked in that particular hospital yet)"
"Ever time I call takes over 1 hour to pick up sometimes longer to find out I cant get help lack of help not good doctors they try see you to just get rid of you absolute joke would not recommend no one to come here please for your own good"
"So when I call the surgery I get informed all appointments are booked and all call backs are only booked at 8am. You can only call at 8am, if anything happens after this time I was informed we send you to the closest walk-in centre. So clearly no point having these guys as your registered doctor when you can go to a walk-in centre! Ridiculous service, no regard for the communities needs. Got a hefty package from Aston Pride and a building to provide the worst service. I would love for someone from the management to give me reply. So it took you a while to reply! Wow so you avoided how patients can't book appointments after 8am and get told go to your local walk in centre. I couldn't really digest your reply which was so full of.....BS. anyways answer queries that patients have even after 8am. I have videos and pictures of Newtown (Not the Aston Pride site) showing less than 1 patient attending and the site is completely empty, yes there's covid but your saying there are no appointments for us, how can that be? Surely things don't add up? To get a call back from a doctor is just another traumatic experience let's not even go there. Please for heavens sake train your staff to speak politely, "what you calling up for"...."no appointments today call back tomorrow bye". The duty manager doesn't even attend the phone, so you can't even escalate the issue or resolve it with someone superior. Thank you Ray Docs keeps the great and efficient service down! I await your response."
"Worst surgery I have ever dealt with. I am a carer, I am disgusted at the level of service this surgery provides all staff including doctor's are rude! They are not caring it's no wonder they have received 'improved required' from CQC. They definitely need to improve from reception to doctors and referrals. I have never received such terrible service in my life. I will be moving from their surgery."
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