The Laurie Pike Health Centre
2 Fentham Road, Handsworth, West Midlands, United Kingdom
About The Laurie Pike Health Centre
The Laurie Pike Health Centre, located at 2 Fentham Rd in Handsworth, Birmingham, is a comprehensive health facility offering medical services, pharmaceuticals, and health-related products. As a reputable point of interest in the area, the centre is known for providing quality healthcare to its patients.
As a doctor's office, the Laurie Pike Health Centre is staffed by experienced and qualified professionals who provide personal attention and treatment to each patient. Whether you need a check-up or have a more serious medical concern, the doctors at the centre are committed to addressing your needs and providing the best possible care.
In addition to medical services, the Laurie Pike Health Centre also houses a pharmacy, offering prescription drugs and over-the-counter medications to its patients. The pharmacy is well-stocked with a wide range of health-related products and medical supplies, ensuring that you can find what you need to manage your health and wellbeing.
The centre also serves as a store where you can purchase a variety of health-related products and supplements. These include vitamins, minerals, herbal remedies, and other natural supplements that can help support your health goals.
As a comprehensive health centre, the Laurie Pike Health Centre is committed to providing its patients with a holistic approach to healthcare. This means that the doctors and staff at the centre work in partnership with patients to help them understand their health needs and make informed decisions about their care.
Located in Handsworth, Birmingham, the Laurie Pike Health Centre is easily accessible and conveniently located for patients in the area. With a range of medical services, pharmacy products, and health-related supplies, the centre is a valuable resource for anyone seeking quality healthcare and support for their wellbeing.
Photos of The Laurie Pike Health Centre
2 Fentham Rd, Handsworth, Birmingham B6 6BB, United Kingdom
Opening hours of The Laurie Pike Health Centre
Monday:
08:00 - 18:30
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of The Laurie Pike Health Centre
"This is the worst GP I’ve ever been to. I would advise you find somewhere else. The nurses are so rude, receptionists are so rude. The nurse shouted at me for not giving my daughter a jab that will make her even worse as she suffers from severe reflux. I suffer with mental health so I now dread going there because of the way they treat their patients. I have had to order prescriptions 3 times before it actually gets sent out to the right pharmacy aswell. I have to order my daughters formula 2 weeks before it’s finished because there’s always an issue. I go to the pharmacy and they say it hasn’t been ordered yet. This also occurs with her medication. It’s ridiculous. When I call them up they say it’s been sent out but the pharmacy have no record of it then they’ll say “we will order it again”. Just utter disgrace."
"Wish I could give 0 stars or even minus, this place is so terrible. The Doctors I have seen have been great and the Nurses are really good too. But the admin staff, heavens above. They are so rude, unprofessional and unhelpful. They sound and act like they obviously hate their jobs. They never seem to want to actually help you or have a morsel of empathy in them whatsoever. I was refused an appointment, although I am under Consultant care and take immunosuppressive medication, and have been advised in chances of infection, I must be seen as urgent. The lady on the phone straight rejected my request for an appointment even with this information. Not once was I rude, aggressive or offensive in any way. Her response was "I was sick recently too. This isn't very nice first thing in the morning". I mean, I understand the NHS are under a lot of pressure, especially at this time of year but as a calm vulnerable patient, I would have hoped for some empathy, support and understanding. I still didn't get my appointment and she was very hesitant when I asked her to put a note on my file that I had called for an appointment and she refused. It's a shame really, as the health centre is where you go when you are feeling unwell and need health care, you'd expect or hope at least for someone with a little bit of human emotion in them. The admin staff need training, not only on what they should be doing, but more so on how to talk to and treat people, as human beings. I really hope they improve their services, as I can see by previous reviews, this place is not a nice place to visit. I did end up seeing a Doctor a couple of days later, to be told that I possibly do have a bacterial infection in my chest. I really hope my file was noted as I don't think the admin staff should be able to make the decision on whether I can have an appointment or not, based on my specific needs as laid out by my Consultant. Also, they are very quick to give medical advice, as mentioned in previous reviews and this should not be happening as can lead to a lot of trouble for patients. . TLDR: great medical staff, horrendous admin staff."
"I wouldn’t even bother giving this surgery 1 star. The docs are great BUT to even get an appt so see one, you have to wait 100 years as lines are constantly busy. I was caller number 30 for over 1 hour. Eventually when I got through there were no appointments left. And the receptionist told me to call back tomorrow. I explained I called last week for an appt for my 5 year old daughter but she said “the symptoms you have described sounds like an ongoing problem and nothing new, from my assessment (she’s a receptionist) she does not need an emergency appt so call back tomorrow!” Now receptionist’s make assessments whether your child needs to be seen or not. These receptionists probably have a BTec qualification in health & beauty and are now behaving like they have PHDs. If you ask for an emergency appt, they ask for name, dob but still say no appt, so why they taking patient details for if you still claim no appt?"
"Was such a 5 star place many years ago... one of the best. This place has gone so downhill its unbelievable. As some of the professionals are brilliant, their system is not working at all. They've removed appointments online and the online consultation has also been removed. If you call a second after 8am.. thats it. No appointment for you. Nothing online has been updated since the ice age. Very poor for a GP service in 2022. If you look online youll be still be adviced on when to do E Consult. Even though it no longer exists. And receptionists have no training whatsoever on how to speak to patients. I'm disappointed beyond words. Don't bother thinking about coming here."
"Please avoid if you can. You spend an hour trying to get an appointment to then have one over the phone. My 2 year old is unwell and I had an appointment over the phone. Since covid they have still carried on with phone appointments. I'm sorry but a 2 minute phone conversation doesn't replace an appointment where you can physically check my son, check his temperature etc and recieve a prescription. As a mother no reassurance at all."
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