Waterfall Garage Services

"Arrived promptly for roadside assistance to release handbrake which had got stuck. Very polite, professional and reasonably priced. Even showed me how to fix the problem myself in the future. Would definitely recommend to anyone in the area."

"Staff were really friendly/patient and explained in detail what was wrong with my Mini Cooper. They sourced replacement brake/suspension parts at a good price but I did not go through with the repairs as their labour rates are very expensive! (£96/hour). They also estimated 3 hours labour for a job which i’ve seen take less than an hour online, hence i’m only giving 3 stars."

"It is the first time I have used Waterfall Garage. The service I received from them was exemplary, totally professional and friendly staff. Keeping me posted all the time on what was being done to my car. The car went in for its MOT and annual service. I would highly recommend this garage. Thank you Waterfall you are all stars. I will definitely be back for my annual service and MOT. I shall also recommend you to all my family and friends. Sylvia"

"I believed this garage to be excellent . They service my BMW X5 Hybrid. All seems OK sadly when entering details of service to cars computer the young lad put last service year as 2022 not 2021. After bring car back twice they have not sorted the date of service. Which may lower the value of my £40 K car. I do believe in giving any company the opportunity to sort and hope they will. Hence 3 stars which I will change to 5 when correct date done. Correct date now done so 5 stars. To be fair the garage had staff off with covid. The Owner Martin sorted the problem. I very much like this is a local company and they train young people and give them a skill set. I have read other reviews the negative ones seem to come for people who can not articulate/ communicate what they actually want. I would suggest write down what you require. Finally if you want to over pay go to BMW and get a zero personal service and a massive bill."

"I needed some tyres mounted on some brand new wheels. Worried the usual tyre places would do a poor job I entrusted them to Waterfall. The care and attention to detail that went into the job was unreal - they were big wheels and hard to mount but the boys treated them like their own and all four were finished quickly and without a single mark on them. And we traded some good stories to boot. All in all, I would highly recommend them. Thanks!"