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The Dove Primary Care Centre
64 Dovedale Road, West Midlands, United Kingdom
About The Dove Primary Care Centre
Welcome to The Dove Primary Care Centre, a top-notch healthcare facility located at 64 Dovedale Rd, Birmingham B23 5DD, United Kingdom. As one of the leading primary care centres in the UK, we provide comprehensive healthcare services to individuals and families in our community.
At The Dove Primary Care Centre, we are committed to delivering the highest quality of care to all our patients. Our team of experienced healthcare professionals is dedicated to ensuring that every patient receives personalized attention and medical care tailored to their specific needs. We understand that each patient is unique, and we strive to provide the best possible medical treatment and attention to every individual who visits us.
Our healthcare services include family medicine, pediatrics, women's health, preventive care, chronic disease management, and many more. We have state-of-the-art medical equipment and facilities to provide accurate and timely diagnoses, and we are continuously investing in new technologies to improve our patient care.
Our team of healthcare professionals is made up of board-certified physicians, nurses, and other medical staff who are experts in their respective fields. We are committed to staying up-to-date with the latest medical advancements and treatments to ensure that our patients receive the best possible care.
The Dove Primary Care Centre is not just a healthcare facility but a point of interest within the community. We are dedicated to promoting healthy living and wellbeing among individuals and families in our community. We organize community outreach programs and educational initiatives to help raise awareness on different health issues.
Our establishment is easily accessible from different parts of the city, and we are open to new patients. We accept patients with private medical insurance, as well as those registered with different insurance providers.
At The Dove Primary Care Centre, we care about your health and wellbeing. Contact us today to schedule an appointment with one of our healthcare professionals.
Photos of The Dove Primary Care Centre
64 Dovedale Rd, Birmingham B23 5DD, United Kingdom
Opening hours of The Dove Primary Care Centre
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of The Dove Primary Care Centre
"As others have said.. This used to be a good practice but it is becoming harder to see anyone or actually get through to reception (not the receptionist's fault I have to admit) at 8.00 am in the morning. it is a lottery trying to get connected and then waiting to see how far down the queue you are.. a 45 minute wait is not uncommon (again not the receptionist's fault) You cannot book ahead for next day so you have to try again.. last time my wife took three days to get through. I feel for anyone paying 15p per minute (the rate for our land line at that time of day) which would cost £6.75p."
"I had an appointment with Julie who took my bloods today, she was lovely, caring and friendly! She informed me of every step she was going to do before she did it and was just in general a kind person. I then spoke to Jackie on reception who again was lovely and friendly and resolved my query promptly. Overall, it was a very good visit today. I have been with this surgery my whole life and I have never had a problem with the care they provide. Booking appointments is a issue and they can be hard to get BUT they are like that at every GP surgery in the country so that doesn't reflect on this review."
"Absolutely useless. Can never get an appointment,receptionists say you will get a call back from a doctor and that's slim pickings. I have to argue with the doctor's cause they keep rejecting my prescription. And when you do get to see them your lucky if you get a solution or just we can't do nothing"
"I used to be a fan of this surgery but recent years since covid they have been a nightmare. The reception staff are professional and must be fighting a losing battle having to constantly tell patients they have no appointments. However that courtesy can’t be said for the practice manager. Not once, but twice the surgery have failed to send my referral through to the relevant hospital. Despite numerous chase calls I was repeatedly advised I would need to wait up to 2.5 years for an appointment. It was only 2 years later I called the hospital only to find the referral was never sent. Same issue occurred when I requested an X-ray at a local hospital, again assured me I would just need to wait for the appointment to come through, when no referral was sent. I asked twice for the practice manager to call me back, but she failed to do so. As she only works one day a week this serious mishap clearly wasn’t important enough for her discuss further. The issue with trying to book appointments there is now a joke. It does make me question how many hours the doctors can actually be working there each week if there are so few appointments available. If I try to place repeat prescriptions online I’ll collect my medication from the pharmacy with items missing. Which then results in the requirement for a doctors appointment - which I can’t obtain. After 13 years at this practice it’s time to move my care to The Oaks in Great Barr."
"Might be the best surgery ever, unfortunately i will never know due to never been able to get through on the phone. Over 80 calls since 8 am its now 8:15 and i just get cut off, my 4 year old is in immense pain and i feel helpless as a dad due to not been able to get an appointment. It’s borderline disgusting, im willing to go through pain and discomfort my son should not no kids should very unhappy should be ashamed !"
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