Universal Cars ltd 219a Kingsbury Road, London NW9 9PH
About the Business
Welcome to Universal Cars Ltd, the premier destination for car repair and maintenance in London. Conveniently located at 219a Kingsbury Road, our establishment has become a point of interest for car owners across the community.
At Universal Cars Ltd, we understand the importance of reliable transportation, and our team of skilled technicians is dedicated to keeping your vehicle running smoothly. From routine maintenance like oil changes and brake checks to more complex repairs, our specialists use only the highest quality parts and tools to ensure your car is functioning at its best.
With years of experience in the industry, we have honed our skills to offer a comprehensive range of services, including engine repairs, tire replacements, and electrical diagnostics. No matter what kind of issue your vehicle is facing, our team will work tirelessly to provide the best solutions and get you back on the road in no time.
Our state-of-the-art facility is equipped with the latest technology and equipment to provide efficient and effective services. We understand that your time is valuable, which is why we strive to complete all repairs and maintenance promptly while never compromising on quality.
At Universal Cars Ltd, we are committed to offering our customers the highest levels of customer service. Our friendly staff is always on hand to answer any questions you may have and to provide expert advice and guidance to ensure your vehicle is always in top condition.
Make Universal Cars Ltd your go-to destination for all your car repair and maintenance needs in London. Visit us today at 219a Kingsbury Road, and experience the difference that comes with our expert services and exceptional customer care.
Photos
Location & Phone number
219a Kingsbury Rd, London NW9 9PH, United Kingdom
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews
"Great place, very good service overall very satisfied. This place is very busy. Try to go in the after noon."
"They give me a price by phone then a got a higher one after finishing the job, The girl asked me to come then the manager let me wait for long time then asked me to come back later!! Not organised people, don't recommend! 2 stars because they done the job."
"***Very disappointed with owners response. I paid £470 for 2nd clutch repair (most likely because 1st clutch job was shoddy) but owner states the 2nd job was free of cost?? Outright lie. Need to find an honest garage now. Garage is good value if you need to change breaks/service etc. But for clutch problems you are better going somewhere else. In space of 6 months i had to return 3 times to garage. After each clutch repair, problems kept coming back. Went to other place, clutch specialist and they sorted it out properly."
"Reasonable prices but I paid £100 to get my aircon mended (twice) and no luck. I don't think they have the expertise that I needed."
"Worst customer service I have ever received. I booked in around 7 a.m. for a MOT to take place, I then called them at 10 a.m. and we agreed that I will arrive for 1 p.m. and that it would only take 45 minutes to 1-hour. Thinking it will only take this length of time I brought my 2-year-old daughter with me as i collected her from nursery. We agreed it would taken extra half an hour so during the car was in the garage I took my daughter to the local Sainsbury's which was quite a long walk away. I returned for the suggested time and the car was still not ready. I waited an additional hour and the car was still not ready by 3.30pm, then I find that the car has an even been started to work on and that they have moved my car to another garage in wembley without consulting me. I was basically stranded in the garage with my 2-year-old daughter really hungry and me still need into travel for 2-hours to get back home. All in all I will never recommend this garage the service was absolutely atrocious and I have never been spoken to so rudely by two members of their team, I would name names but I won't go that far. Such bad customer service. Edited to reply: Your reply says everything mr owner, you and your team are absolutely ridiculous, even your reply is poor customer service.I feel sorry for future customers, stay well clear judging by the rest of the reviews you guys are like mustard - you either hatr em or love em."
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