Grafton Road Surgery
11 Grafton Road, Shirley, West Midlands, United Kingdom
About Grafton Road Surgery
Welcome to Grafton Road Surgery, your go-to destination for quality healthcare services. Conveniently located at 11 Grafton Rd, Shirley, Solihull B90 1NG, United Kingdom, our practice is easily accessible from various parts of the city. We are proud to be a reputable doctor-led establishment dedicated to offering a wide range of health services to our patients.
At Grafton Road Surgery, we understand the importance of maintaining your health and wellbeing, and that is why we have a team of friendly, experienced and qualified health professionals available at all times to address your needs. Our team comprises of experienced general practitioners, nurses, and other healthcare professionals who are committed to ensuring that you receive the best possible care.
We provide a range of healthcare services, including general consultation, health checks, vaccinations, chronic disease management, and minor surgical procedures. Our practice is equipped with cutting-edge technology to offer a modern approach to healthcare delivery. Our aim is to provide excellent patient care that is personalized to meet your unique health needs.
We understand that everyone is unique, and our healthcare services are tailored to ensure that they meet your specific requirements. Whether you require ongoing care or just a one-off consultation, we will provide you with individualized attention to ensure that your needs are fully met.
We take pride in being a point of interest for our community and beyond. Our commitment to providing excellent patient care has earned us a reputation as a trusted and reliable healthcare center. If you’re looking for a compassionate and reliable healthcare provider, look no further than Grafton Road Surgery. We look forward to meeting and supporting you with your health needs.
Photos of Grafton Road Surgery
11 Grafton Rd, Shirley, Solihull B90 1NG, United Kingdom
Opening hours of Grafton Road Surgery
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 13:00
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Grafton Road Surgery
"This surgery used to be great, until they changed their policies and you can’t book appointments really in advance nor get through. When you work full time and have a 30 minute lunch break, spend all of that said time waiting to get through and you can’t as phone lines are “busy” The receptionists are rude with no compassion I asked for some anti depressants, that I was previously on. You’ll need to book an appointment- ok can I book one, we only book two weeks in advance and those are all full, you’ll have to ring in the morning- never have I ever got an appointment from ringing at 8am or 1pm. There are no appointments with nurses for contraception that fit in with working hours, so I asked to get the depo injection prescribed, which they agreed to do. I went to collect the injection at the pharmacy to find out its prescription. Collection only. Which I couldn’t get to the doctor within working hours- nightmare!! I have moved surgeries this week, got through within two minutes and booked an appointment with the nurse two days later! I feel Grafton road has lots of patients on the books it gets paid for, but sees hardly any! Pitiful!"
"They have been amazing with my mom with the care given and the receptionist staff were brilliant too as my mom was terminally ill i really could not fault them"
"Wouldnt even give 1 star, cant see any doctors and when you do the male doctor will google your symtoms and the female doctor will lecture you about lemons.!!! Dr google and dr lemon is our nickname for them, dont waste your time. Ive changed my doctors and am now being seen and treated for my health problem ."
"The reception staff and secretary at this surgery are head and shoulders the best around. Very polite, professional and always keen to help. They are a credit to the surgery and hopefully this review gets picked up and they are made aware. Thankyou."
"I don't think this surgery even deserves 1 star given they are a small surgery and the no. of registered patients their appointments system is ridiculous - hard to obtain appts. Some of their reception staff are incredible patronising, they are quick to say no appointments without listening to what you have to say - My appt was cancelled twice by the surgery for short comings on their part but the reception staff failed to look at my record to see this was documented. Definitely lack communication skills and need further training."
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