Village Surgery - GPS Healthcare
, Cheswick Green, West Midlands B90 4JA, United Kingdom
About Village Surgery - GPS Healthcare
Village Surgery - GPS Healthcare is a leading institution that offers comprehensive medical services to its patients. Located in the serene and peaceful area of Cheswick Green in Solihull, United Kingdom, we provide top-notch medical care in a comfortable and welcoming environment.
We take pride in our team of skilled and experienced medical professionals who are dedicated to delivering the highest quality of healthcare to our patients. Our doctors are highly trained and certified, with many years of experience in their respective fields. With their expertise and compassionate approach, they ensure that every patient receives individualized care that meets their unique needs.
At Village Surgery - GPS Healthcare, we offer a range of medical services, including general practice, family medicine, and preventive care. We also specialize in managing chronic illnesses such as diabetes, hypertension, asthma, and arthritis. In addition, we provide a variety of health screenings and vaccinations to ensure that our patients maintain optimal health throughout their lives.
Our state-of-the-art facilities are equipped with the latest medical equipment and technology, ensuring that our patients receive timely and accurate diagnoses and treatments.
We understand that visiting a doctor can be a stressful experience, which is why we strive to make our patients feel as comfortable and relaxed as possible. Our friendly and courteous staff go out of their way to ensure that our patients receive the care and attention they deserve.
If you're looking for top-quality medical care in a welcoming and friendly environment, look no further than Village Surgery - GPS Healthcare. We're committed to helping our patients achieve and maintain optimal health, and we look forward to serving you and your family for years to come.
Cheswick Green, Solihull B90 4JA, United Kingdom
Opening hours of Village Surgery - GPS Healthcare
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Village Surgery - GPS Healthcare
"Just awful. Impossible to get an appointment. Receptionists make so many mistakes and give so much incorrect information, I have lost count. Called week after week at 8am for months. In the queue for 45 minutes and no apps left. When I do manage to get a telephone app, the GP did not call me - I booked time off work and waited by the phone the whole day. Called again and they said that they had called my OLD number. I clearly gave them my new number when booking the appointment and I have a voice recording of this conversation as I do not trust them. No apologies received for this and I was blamed. Then couldn't get another appointment because, again, they had all gone and apparently GPs had called in sick too. Another receptionist told me the completely wrong thing when I needed a letter for travel. Told me to go in a week before the trip so the letter was up to date. When I went in, another receptionist told me I needed an app and that these things take 4 weeks. GP patronisingly told me they have to focus on more important things like cancer. Me being able to take my medication that keeps me alive while abroad is obviously not important. They simply don't care. Paying taxes for nothing. Please don't register here if you are considering it. You will be driven to tearing your hair out like I have by them."
"Sadly this practice started going down rapidly 2 years ago when two outstanding doctors Dr Barraclough & Dr Patel retired. Most of the GPS Online Services were suspended. The Annual Medical Review for Patients was mainly via Text, Email or Telephone. The GPS Complaints System is abysmal and out of date. Many reviews on Google & NHS show the same state. Having been with this practice for over 30 years we have seen it deteriorate from outstanding to its current distressed state."
"Absolutely awful customer service. Called to asked for Temporary Registration of my elderly parents and they say to go to the GP, no "reasonable" reasons were given. I was then told that the Manager was going to speak to me, but she was on the phone so she will called me later. Two minutes after received a call from somebody else in the GP saying that the Manager was TOO BUSY today to call me back so that she will contact me next week. Really? The manager who is suppose to solve and listen to patient's problems is too busy for a 3min call? I had been on the phone with 119 and they say it is illegal not to register patients temporarily if the person whishes for."
"AWFUL, they can never seem to book me an appointment unless it's 3 weeks away. I called 111 after trying to get an appointment every-day for a week and they managed to book me an appointment in with my own doctors quicker than they could. Terrible receptionist, rude and unhelpful."
"Disgrace! Apparently contraception isnt important anymore. Promised my repeat prescription friday rang monday still no prescription not asking for open heart surgery just a simple signed repeat prescription!!!! But as the receptionist staff seem to be the new doctors weve got no hope. Absolutely joke. Just dam right lazy. Rude reception staff just want to get you off the phone asap. According to the receptionist nothing but covid is important. Never heard anything so ridiculous. Not to mention I was caller number 1 for 15 minutes couldn't even be arsed to answer the phone. 5* my arse"
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