Merk1 - Mercedes Benz Specialists

"I use their service since 2004, since my first Mercedes , I have changed a lots of Mercedes cars through the years but I never changed my Garage Merk 1 , Always kind people & honest , although the management had been changed in the past 6 years but the same standards, Mouhamed is very welcoming person and very honest always advise the best to your car , they are quick , and professional , Adam the young man at the reception always welcoming and professional. Also Omar from the garage is very helpful . Thanks guys and will see you soon , haven’t seen you since the pandemic but here we are I am back again and you are still there we will catch up again soon . John ( The white E class panoramic roof Mercedes )"

"I must have to say all the team are very professional,try to help you as much as they can. Every individual trust me are so kind and polite. Went there today even i was late they accommodated me and fix my car. Many thanks for all of you, i will recommend everyone to try them at least once you wont be disappointed."

"Be careful! Engine light came on and I called in, diagnosed and issue (Nox sensor) was found, surprisedly I was told to fix this cost you so much but we recommend you to remove the sensor folder and you never have to spend money on ad blue nor any issues in the future! I just don’t understand how they are allowed to hold their license."

"I've recently used Merk1 for the second time for my 9 year-old C180. Had a service in July and this time an MOT and gearbox service. The latter was required because of a problem that was correctly diagnosed by the technician despite not showing up on the automated diagnostics. The staff are competent, courteous and professional. Adam on the desk was particularly helpful, phoning when he said he would and keeping me updated on progress. I would certainly recommend Merk1."

"My Mother took car to this excellent place, (MERK1) after a friend recommended them. The customer service was above and beyond what she expected. The gentleman that dealt with her enquiry, listen to what she need to be done - taking all of the factors into account. My mother equally express on what time frame she had because the car was needed in time for her to go to work. The gentleman explain what he could do and stated the cost, and he maintained the time frame, she had requested, which was a key factor. My mother was extremely satisfied with every inch of the work done on her car, along with the full communication from the company to her - letting her know, when car would be ready to collect. This brought great peace of mind to my Mother who needs her car on a daily basis. Thanks you to MERK1 for excellent and a very professional service, we will highly recommended your company to our friends and family always. First Class Service, thank you. Sunny Verma"