Group 1 Watford BMW Servicing
4 Odhams Trading Estate, Hertfordshire, United Kingdom
About Group 1 Watford BMW Servicing
Welcome to Group 1 Watford BMW Servicing, the premier car repair establishment for all your BMW servicing and repair needs. Our prime location at 4 Odhams Trading Estate, Watford, WD24 7RY, United Kingdom ensures easy access for all, making us a point of interest for car owners in the area.
Our experienced and, highly-trained technicians specialize in providing BMW car servicing and repairs using state-of-the-art tools and equipment. We cover the full spectrum of services, ranging from basic oil changes and brake repairs to major engine repairs and overhauls. Our team understands that each BMW car model requires unique attention and care, and our flawless service reflects that understanding.
We only use genuine BMW parts, ensuring that your vehicle continues to perform at its peak potential. At Group 1 Watford BMW Servicing, we pride ourselves on our efficient and effective services, ensuring minimal disruption to your life. We offer free courtesy cars or collection and delivery services for your convenience, further reinforcing our commitment to excellence in customer service.
Our goal at Group 1 Watford BMW Servicing is to ensure that your BMW car remains in excellent condition throughout its lifespan. We leverage our decades of experience in the industry, coupled with cutting-edge technology, to offer the most reliable servicing and repairs services. We are committed to providing quality services that are friendly, efficient, and at competitive prices.
We encourage you to schedule an appointment with us today and benefit from our expertise in BMW car repairs and servicing. At Group 1 Watford BMW Servicing, we aim to deliver an unparalleled repair and maintenance experience that will leave you with the peace of mind knowing that your vehicle is in safe hands.
Photos of Group 1 Watford BMW Servicing
4 Odhams Trading Estate, Watford WD24 7RY, United Kingdom
Opening hours of Group 1 Watford BMW Servicing
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 12:30
Sunday:
Day off
Reviews of Group 1 Watford BMW Servicing
"I visited Group 1 at Watford before Christmas and received the best customer service I have ever received from a garage! They were inundated with clients with issues and could very easily have sent me away, but they went out of their way to help me and resolve the problem. Many thanks to the whole team but in particular Tracey and Paul who went above and beyond :)"
"Left car at 8am, mentioned cracks to side walls of tyres and gave a trade price I had received from Kwikfit. I was told they could not match Kwikfit. I said if they could get close, the job is theirs, and no interest was shown. I walked home in the rain, then received a phone call at 12:30, informing me that records show I needed a new pollen filter, due to the cars extremely low mileage and the extra cost, I declined and was told a warning light would stay on. The wife was unaware of any such warning light. However, I felt pressured into having it done. I was also told that the car could not be washed as they don't have the facility, and £15 would be deducted from my bill to compensate (I believe this was because of my surprise as to the extra expense of the pollen filter), however it would be hoovered. We rang about 3:30pm, to check on the cars progress and were told that the car was entering the garage now and to come down at 5:30pm. We arrived to pick the car up at 5:30pm and waited a further 10minutes, to be told, it was too late to hoover the car, however, he could go out the front and quickly hoover it while we waited. I declined, paid my bill, and left. Poor service, I expected better from a BMW specialist. Regards, Dermot McCarthy"
"Excellent service and communication, took a massive headache off me by negotiating directly with BMW headquarters. Kudos to the service team for sorting it out and being awesome. Special shout out to Tracy from their customer service team for her Crystal clear updates and negotiation skills. Well done."
"The staff were very courteous, efficient and professional, but most of all, they were very sympathetic. Our car had developed problems on our drive from Shropshire to Sussex. They took the car in on very short notice. Even though the repairs couldn’t be effected immediately, we were kept informed of the progress of the repairs whilst we were on holiday. A big thank you to Tracey who looked after us."
"My car had to go in for a recall. The service was seamless from booking the car in to collection. Email reminders with full expectations of the day were very helpful. Loved the key drop off service. The vehicle health check video was very helpful in explaining setting issues I was having. Tracey was great! The only thing I would say is that as it was a recall from BMW, they should have offered to reimburse my expenses for the day as this wasn’t my fault."
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