ScS - Sofas, Flooring & Furniture

"Disgusting experience at ScS Birstall. A disgrace for leaving my elderly father without a sofa to sit on. You were so kind taking his 3.5k wasn't you? But then you intimidated him by telling him he can't get his sofa delivery date until he paid the remaining balance. So once you provided him with a delivery date, he paid the balance, donated his old sofa, Then you cancelled his delivery date with no explanation. Now he's left with nothing, not even an indication when his sofa will be delivered."

"Upon actually ordering our sofa in store the sales assistant (I believe he was called Michael) was incredibly persistent and ‘helpful’, which I now understand as manipulation to secure the sale. We were literally (and I mean he was adamant of the fact) promised that our sofa would arrive mid feb which was a big selling point for us as we have a newborn baby due also in feb, confident enough that the sales associate was being truthful we went with the purchase and proceeded to get rid of our old sofa. Now here we are, mid feb with no sofas and a date for the sofa to arrive at the distribution centre (not even to be delivered because apparently they can only estimate that) as 6th March. Customer service are pretty much useless and just deflect any blame from the company and reiterate the same rehearsed little speech every time you call to query or complain. Absolutely avoid, wishing now I had read the reviews beforehand!"

"Excellent friendly and very knowledgeable service from Gail and Simon.They were extremely patient explaining the qualities of the items we were interested in and made sure we were very satisfied with our purchase.I will definitely be shopping there again. Keep up the good work SCS. Dr C Sands.Ph.D"

"Unfortunately I received the worst customer service I have ever received and have had issues now with 2x carpets and fitting. SCS refuse to answer emails even when I have not received items that I have clearly paid for. I can only recommend that you never use this company!!! Currently I can only describe them as unprofessional fraudsters"

"I would never order from them again had to wait well over the 12 weeks was emailed saying delivery between 7am and 12am then was emailed 4 times plus text saying delivery at 7.25 .Also at 7.10 was called from driver saying would be with me within the hour waited and at 10.45 still no sign .so rang scs only to be told it was been delivered in the afternoon there had been an error. I took the morning of work but they weren't bothered just said sorry nothing we can do so please think twice before ordering from them I will never go again."