Furniture Village York

"I visited the store to look for a sofa with immediate availability. Steve Tarran showed me various options. I ordered my sofa and was so pleased with how helpful Steve was that I went back a couple of days later to make a purchase of dining table and chairs and 2 rugs from him. It was refreshing to receive excellent customer service. Goods now delivered and in position and I couldn't be more pleased!"

"What an experience we had earlier today, we were greeted by Victor who offered us a drink as we walked around the showroom, he was so professional and helpful - above all left you to wander on your own no pressure but available for any questions. Nothing was too much trouble for him even when I was moving extra furniture around to see what gave the best option. What I really liked was not feeling pressured to buy. I can honestly say A* Victor and thank you so much for looking after us so well and now looking forward to our new purchases."

"Just bought a sofa from here (York) on second visit. Both times served by Victor H who was welcoming, patient to answer many questions, and willing to offer up info and advice. But no “hard sell” - I felt I bought the sofa, rather than it being sold to me - and I was given time and space to think through my options, without being pressured to decide. The free coffee and warm cookies is a nice bonus. Store seems quite spacious, clean, well organised. Victor was willing to discuss pricing, etc, with me in a flexible way, which would not be possible if buying online. Now need to wait and see if the delivery times, order processing, actual delivery, and the sofa itself are up to expectations!"

"Our salesman Victor was super helpful. Didn’t feel at all pressured. And got a great deal! Ended up buying more than we’d originally intended because the service was so good and the prices surprising."

"Love this shop. Got offered a coffee straight away so was nice to have been noticed plus it came with a cookie from a really nice approachable member of staff called victor who was exactly the right balance between handy on, knowing the answer to my questions straight away plus he also gave us time to wander ourselves without feeling any pressure. Friendly helpful and capable. Offered suggestions and got us best price. Felt really at home and consequently bought from there straight away and all sorted. Good looking too, bonus!"