HiQ Tyres & Autocare Enfield

"Drove up from Somerset for a weekend away, experienced car problems just as we arrived at our hotel. Was worried as not being “locals” we would be ripped off/taken advantage of. Called HiQ and they squeezed us in straight away and got us on our way the same day. Amazing customer service! Would highly recommend"

"Great, same day service at HiQ Enfield, plus they rectified a few problems for me, including a recent engine/traction light issue. They also explained carefully what had gone wrong. Good value for money all around, and great customer service. The car is driving so much better. I now feel much safer driving my grandkids around. Thanks guys :)"

"This is the place to take your car for any breakdown or service. i went in for a service and i think i had a chat with a great man i think his name was Tommy. i had to drive 400 miles up to Scotland. i arrived around 2pm there was a long queue of cars but after listening and understanding my situation. my car got serviced and i was out of the door within an hour. great team"

"Invoiced me for work they didn’t do and lied to me about stripping the car to charge labour. Turned up at the garage to verify that my car was stripped and was clearly not with no signs of work done. Recommend fixes that did not need fixing in hopes that I wouldn’t know/realise. Also was told that the bonnet lock needed to be fixed in order to pass the MOT. MOT was passed later that day and added ‘Bonnet Lock Repair’ on the invoice for £60. When I got the car back the bonnet lock was not repaired, indicating that my mot was passed illegally and the bonnet lock was not fixed. They then claimed this was not a repair and was instead an investigation. Will also not be responding to their generic review message with further details about my visit. The investigation was already taken out and they offered me no compensation. Wouldn’t take my car back for any free work either."

"My car had broken down, I've come to London from Cardiff. I had recovery from AA and they took me to HiQ to get the alternator replaced. The guys were very nice and kind enough to do the job at immediate notice but however during the hand back after the job had been finished the front passenger side seat wasn't tilting up anymore but it was before. The seat was tampered with by the employee that was doing the alternator, I went inside to talk to him and he came outside the garage to check and he was using his phone and torch to see and he knew clearly he's done something. Then another employee comes, he isn't the mechanic but just works for the company in the reception, he tried denying it saying the job I've brought it in for was the alternator, the seat was untouched. This claim is not true, the seat was moved and I've seen with my very own eyes the carpet was picked up and the employee used a drill for something on the front passenger side. The seat was also tilted up. I had no time to deal with it as I needed to get home and they're past closing time they were nice to me to do the alternator so I left but I'm still not happy with it. I'm pretty sure there's also CCTV indoors to prove it. This happened on the 25th of August 2022 at close time."