Contour Hair Salon

"I took my 4 year old daughter today for her hair cut, the gentleman who did it was so nice and made her feel like a princess. When we came out my daughter said that the best hair salon in the world , I will definitely be taking her back again."

"Great job and friendly staff. Also good prices"

"After my appointment I had a night our planned... after leaving the salon and looking in the mirrow when I got home i moved my hair from my face and found they left dark dye all around my hairline... all over my neck and over my pandora earrings (forgot to take pictures before I cleaned them) I rang hem and told them the situation and frantically asked them how to remove the dye as I was getting picked up in 20 mins... they advised me to use fairy liquid which did absolutely nothing! I messaged them on face book and showed them the pictures and asked what on earth can I do? ...... no reply I ended up staying in as I wasn't going out with dark brown dye all over my face. I messaged them again..... no reply A few days later I noticed that contour had read my messages and just ignored them. I messaged again explaining that reading my messages and igroring was very unprofessional and I wasnt happy about it....no reply So the next day I rang the salon and explained to the lady who answered I wasn't happy and felt like they had acted very unprofessional. All she could tell me was sometimes they dont go on Facebook and read the messages .... but, they HAD read the messages. I asked her to pass my number on to the owner and requested that he give me a ring to speak to me. She ensured me that she will pass on the message.....no reply. I messaged them again on face book.... they read it. No reply I rang the salon 4 times over the next month and requested tbe same thing. To give my number to the owner and I wanted to speak to him.... No reply Now I don't know if tbe owner actually got my messages so this review is no reflection on him but if he did get my messages and ignore me, that is shocking . I am still waiting for my phone call. I don't expect and communication from them. I know contour has good reviews but I would warn any customer that is considering going there you have to take into account that a really good salon are dependent on how they act when things go wrong aswell as the times they make a customer happy. So if anything goes wrong or the service isn't up to scratch for any reason dont expect any good communication. I felt that they had my money and didn't care about me as a customer when I had left the salon. So yeah. They have good reviews but be very wary."