The Tollgate

"When i was last at this pub I noticed how there was one member of staff Billy serving on his own with a large queue, but I ended up really concerned as when he left to go get food from the kitchen a patron seemed to go behind the bar and help him self the tills and drinks. I asked around a little and found out it was an off the clock staff member Liam helping themselves to the counter! Normally this sort of thing wouldn't bother me but because of him going behind the bar it kept causing issues with us being served and slowing down our service! Feel sorry for Billy having to work around the arrogance of course workers thinking they're above other patrons and actively stopping him from doing his job throughout the night. It didn't help that the group this Liam was with was loud and annoying and you would think being a worker there he would know how to have some respect for other customers and not cause disturbances the entire night with his own speaker playing music! Absolutely no respect for anyone at all"

"Came in today and was really taken back with the excellent service I received. I ordered a meal and food was outstanding and arrived on time, staff was very approachable and friendly and the whole pub was very clean including the toilets, highly recommend to anyone, will definitely be visiting again"

"Very disappointing experience, we wanted hot drinks but the hot drink machine was broken. They didn’t have what we originally wanted so had to choose something else. Waited about an hour before our food arrived. My partner had ordered the fish and chips but the fish batter was greasy and the dish made her feel unwell. On the upside my vegan burger was satisfactory despite not being what I wanted originally. Would have the vegan burger again although they were skimpy on the chips!"

"We went for a quick family dinner, Chloe served us and Jess cooked our food. I ate here before but I think the kitchen set on fire, and the chicken I ordered wasn't seasoned jerk. I got the chicken platter, my son for the hit chicken burger(can't remember what is called). Their bbq sauce is amazing btw. We got brownie and make your own sundae for dessert. They said they have a new manager now and the place seemed a bit more cared for. The staff were helpful and kind plus they spent about 5 mins trying to get the kids toy machine working for my little one who had her £1 to spend on the machine. They don't have full day pepsi on tap but they do have bottled Pepsi which is cheaper than the full fat coke. It's alright in there, they need new decor and tables were proper sticky but the staff said they were fixing the place up so we will defo be back.. other customers were friendly and even gave my bubba another quid for the machine. The football came on but it was still a nice atmosphere. Didn't get rowdy."

"Despite being virtually empty, our food seemed to take ages and when my hunters chicken finally turned up it was served with 'gravy' - but i wouldnt call it that. it was gravy powder with warm water - and still tasted of the powder! the processed slice of cheese was still sitting on top (not even near melted) the staff were less than apologetic and the girl behind the bar couldn't care less ! the birds enjoyed it tho."