Captain Jacks Adventure Ltd Chancery Lane, Retford DN22 6DF

"Captain Jacks a big room that could have so much more in it, very cold get your thermals on, but enjoyable, the latte coffee and cookie are nice"

"I visited for the first time today with a 9 month old and 3 year old, along with my friend and her 1 year old. The staff were friendly and helpful, the food was a good portion for the money and the toilets were clean. The only reason I've not given 5 stars, is there was confusion over the entry charges, their website states children under 1 are free with an paying accompanying sibling, but we were charged £1 as he "was still using the facilities", I know it's only £1, but money is extremely tight as I'm on unpaid maternity leave now, so hadn't budgeted for that. My 9 month old could only go in the padded floor mat area as the 'recommended' under 4 area had children in it older than that who were throwing the soft play shapes around so it wouldn't be safe as he's still a little wobbly when sitting up. I know they were short staffed today, so whether they have Staff members keeping an eye on things, I don't know, but something to bear in mind if not (I know the parents should also be watching!). The sensory room I thought he would like also appeared to be closed. Also, the prices charged for food at the till are inconsistent with the menu, I was charged correctly, but both things my friend ordered were more expensive than she expected to pay. Those little details didn't spoil our visit, but sorting those would make our next visit even better!"

"Staff were very rude to other customers, chucked them out as a toddler in their group had a drink of his own drink which they did not purchase at the cafe. There were lots of other people with their own snacks and drinks from home. Staff were very nasty to this group of people! The toilets were also very dirty and smelly."

"Me and my son had a great time today. The activities kept us plenty occupied for hours on end. We enjoyed the food they served and staff were really friendly."

"Went to Halloween children's party with grand daughter and great grandson (photo) IT was great place lots of attractions and play area's well supervised with attentive staff and good security on doors to protect and monitor visitors. Tea coffee and soft drinks available."