NCF Living Highgate
1 John Kempe Way, West Midlands, United Kingdom
About NCF Living Highgate
Welcome to NCF Living Highgate, your one-stop-shop for all your home furnishing needs. We are located at 1 John Kempe Way, Birmingham B12 0HU, United Kingdom, and are proud to be one of the most highly regarded furniture and home goods stores in the area.
Our establishment offers a unique selection of stylish, high-quality furniture that is designed to suit any taste, style, and budget. Whether you are looking for a contemporary sofa or a classic dining set, we take pride in our wide range of products, all of which are crafted from premium materials and designed to last.
At NCF Living Highgate, we believe that shopping for furniture should be an enjoyable, stress-free experience. Our friendly and knowledgeable staff are always on hand to offer expert advice and guidance, ensuring that you find the perfect pieces to suit your needs and preferences.
In addition to our extensive range of furniture, we also offer a variety of home goods, including bedding, lighting, and decor accessories. Our store is truly a point of interest in the Birmingham area, and a must-visit destination for anyone looking to enhance and personalize their living space.
So, whether you are looking to update your living room, dining room, bedroom, or any other area of your home, NCF Living Highgate is the perfect place to start. Our store is open to the public seven days a week, and we look forward to welcoming you soon!
Photos of NCF Living Highgate
1 John Kempe Way, Birmingham B12 0HU, United Kingdom
Opening hours of NCF Living Highgate
Monday:
09:30 - 20:00
Tuesday:
09:30 - 20:00
Wednesday:
09:30 - 20:00
Thursday:
09:30 - 20:00
Friday:
09:30 - 20:00
Saturday:
09:00 - 18:00
Sunday:
10:30 - 17:00
Reviews of NCF Living Highgate
"Biggest scammers ever be careful! We ordered a sofa and was told by sales person it will fit. Sofa arrived but didn't fit we could not close our door. Went to store manager was rude. Sales person disappeared he knew he mis sold. Customer service head office is a joke all scammers trained well to eat your money. Don't shop here ppl better going dfs etc. We are still stuck with sofa no response from ncf what a waste of money we paid £1600. Beware!"
"I bought the batter sea sofa for £899 as I’ve always wanted a corner sofa, and also purchased the stainguard warranty for 5 years. It looked perfect and fit perfectly in my room. However within a few weeks the zip on the sofa cushions broke off resulting in the cover for the corner cushion being completely ruined, without the zip it keeps slipping off and the foam and fibre is exposed which we now have to cover with a blanket as it’s not a pleasant sight. I contacted stainguard first who told me it’s under the 12 month warranty and has to be covered by the retailer so I contacted NCF and they refused to honour their 12 month warranty by saying that it’s “inadvertent damage” meaning I accidentally broke the zip. So I went back and forth for several weeks via emails and complaints trying to explain to them that it’s absurd to think I broke it accidentally, how would I a grown adult break a zip on the sofa cushion, there are no kids in my property and there’s no reason for me to touch the zip, however I got nowhere, I even went into the store on Highgate road and the managers there agreed with me when I explained everything to them but unfortunately it’s not in their power to do anything as it’s the back office teams who deal with this. When I was leaving I had a look at their display model of the same sofa and discovered that the batter sea sofa there also had the exact same damage my sofa had, the exact same corner cushions zip was broken off and resulted in the cover coming off exposing the foam and fibre inside. I took pictures and emailed NCF again explaining that this proves it’s not inadvertent damage and that it’s a manufacturers fault. I’m still waiting on a response but for the past few weeks all they’ve been saying is that it’s accidental damage. Id love to see what excuse they are going to give now so that they don’t have to honour the 12 month warranty. I don’t know what their other sofas are like but the warranty is a scam they will use any excuse to not pay out. £899 is currently down the drain."
"A very pleasant shopping experience in this store. We were served by Mohammed twice and his customer service was excellent! He was not pushy, his product knowledge was great and he definitely gave us service with a smile. Highly recommend coming to this branch - you won’t be disappointed!"
"Never would I shop there again. Staff OK but if get problems. Faulty don't want to know. 2 and half months of stress because sofa arrived faulty. Stress customer services give me was a nightmare luckily paid by credit card and opened a dispute. So hopefully if any buys from here they don't get faulty goods if do customer services are terrible. Luckily took sofa back and refunded credit card. Just thankfully I used credit card. Can't fault staff but blimey stress they give you when faulty goods and NO I'm not giving you order number don't want to see or hear from you again. All full of lies. OK when buying but when a faulty sofa which is suppose to be new arrives.. twice went up your shop. Don't have a phone??? All you and customer services have done have given me bad stress. SO PEOPLE BE WARNED. Lucky if you don't get a faulty item. If you do don't expect anything."
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