The Paxton

"Horrendous experience today at the Paxton, which came highly recommended. We had a reservation for 10+ people, 4 families and kids. Table was nice, place was quiet. We were informed that the kitchen was not open yet (1pm) and that we would have to wait 30minutes to order lunch which was odd but acceptable. So we ordered drinks off their menu. 3 of those were not being served anymore, and one that they did was flat. They were happy to change that and offer us alternatives. So far so good. The food menu was new and now only offered (limited) Sunday roast options. We ordered each our own. Noteworthy that there was no child menu, so one of the parents went out to the local chippy to find food for their son. Which is also quite unacceptable, considering this is a family pub. After ca. 1h30m 4 out of 10 orders arrived, most of which were undercooked. Another hour later - not a single member of staff had approached us about any of this. We started asking questions and spoke to the manager. Apparently they had outsourced their Sunday kitchen for the first time, by 3pm the chef had yet to arrive and amateurs or alternative help was ‘trying’ to prepare the orders. We were then informed that no further food will be served. We decided to leave and were still asked to pay for drinks. Frankly an appalling experience. Will never visit again."

"We went for Mother's Day and waited over 2h for the food and over 40 min for the drinks. The burgers were awfully served, some with croquettes, others without, my sister ordered steak and a salad, they brought the salad but not the steak. At one point family asked for water and I had to stand up to get water myself after asking 3 members of staff. After many issues, I went to speak to the manager which told me he would go and see us but never bothered. The whole experience was really bad!!!! Awful!!!!"

"Delicious food, attentive staff and a pleasure to visit on a Sunday afternoon. Booking ahead advised for weekends. The desserts were the best I've had in a long while!"

"Great Sunday roast and burger options, chilled atmosphere with great local beers from Gypsy Hill Brewery (my favourite). Very friendly staff and great for the family for a comfortable Sunday afternoon or any time of the week!"

"Had a really nice Sunday dinner here, in a lovely sheltered outdoor space. The food was really good (had the lamb roast), only niggle were the veggies, everything else spot on. Great choice of desserts too and friendly service."