Direct Express Logistics
Unit 12 Southside, Bredbury, Greater Manchester, United Kingdom
About Direct Express Logistics
Welcome to Direct Express Logistics, your go-to establishment for all your logistics and courier needs in Stockport, United Kingdom. Conveniently located at Unit 12 Southside, Bredbury, our point of interest institution is easily accessible and caters to the logistical requirements of individuals and businesses alike.
Direct Express Logistics is committed to providing safe, timely, and cost-effective logistics services. With our team of experienced professionals, we are equipped to handle all your courier needs, including international air freight, express delivery, and same-day delivery. Whether you need to transport goods across the country or overseas, we have the expertise to get your products where they need to be in a timely and efficient manner.
At Direct Express Logistics, we understand the value of transparency and communication when it comes to logistics. Our advanced tracking and tracing technology provides real-time updates on the location and status of your consignment, providing you with peace of mind and the ability to plan accordingly.
We take pride in our commitment to excellent customer service, and our team is dedicated to ensuring that you receive a hassle-free, seamless courier experience from start to finish. Our flexible and customizable services adapt to your unique requirements, ensuring that your logistics needs are always met, no matter how complex they may be.
In conclusion, if you are in need of reliable, efficient, and cost-effective logistics services in Stockport, look no further than Direct Express Logistics. Contact us today to learn more about how we can help you streamline your courier requirements and take your business to the next level.
Unit 12 Southside, Bredbury, Stockport SK6 2SP, United Kingdom
Opening hours of Direct Express Logistics
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Direct Express Logistics
"Had a large parcel delivered the week before Christmas in the turmoil resulting from the Royal Mail strikes. Unfortunately the parcel was unable to be delivered next day, but the day after (as the company who I purchased the product from cautioned may happen). Not only were they exceptionally helpful when I emailed them for an update so I could ensure someone was in to receive the parcel (and the online tracking was perfectly up to date), but the delivery driver was courteous enough to knock before bringing the parcel to the door, as the item was clearly visible on the packaging, to ensure no Christmas present surprises would be revealed, this is in stark contrast to other couriers who barely knock at the door. (P.s. I’m posting this review on both their main national address as well as on that of the local office who were so helpful)"
"Some of the rudest and most incompetent customer service I have ever received. They claimed to have tried to deliver my parcel 3 times, despite leaving no notes or attempting to contact me. When i eventually contacted them, the "customer service" person who spoke to me was extraordinarily rude. Avoid at all costs!!"
"I have used this company for many years but recently had an issue which they now refuse to acknowledge. An expensive item was returned to me undelivered, apparently run over by a forklift truck or similar. I provided the information requested but, not only have I been invoiced for the service, they have now rejected my claim by email, even though it was the company themselves who alerted me to the damage! Unresponsive on Facebook, phone calls not returned and they won't put me in direct contact with the claims team."
"An urgent parcel was meant to be delivered in 24hrs between the hours of 14:00-16:00. I have been tracking the delivery driver all day to find the driver has gone back to the depot, I thought ok no problem they have probably gone back to restock the van. Rang the depot at 17:30 and was assured it would be delivered before 6, the delivery drivers are working till 7. But yet again the van wasnt moving from the depot carpark, then tried to ring the depot again and got a automate machine telling me the office closed at 6 and would be open from 8. Absolutely shocking service yet again from APC, I've been lied to and robbed of a supposed guaranteed 24hr delivery. This is the 2nd time I have been completely let down by this supposed delivery service. Not anymore."
"What a joke company, masquerading as a delivery service. Obviously unprecedented times with the COVID19 situation, but this company (or the franchise?) is not set up for basic standard services you would expect from a professional delivery company, no proper tracking, no text or email notifications, no automatically rescheduling deliveries. I have been bumped twice (i.e. not bothered attempting delivery but shown as closed/carded so to hit performance targets with there clients ) Please note I am happy with waiting a few extra days, not a problem at all if there's a backlog due the demand on the service, but don't schedule a delivery and not even bother to attempt. From now on I will email the company I am purchasing from and see who they use for deliveries, if the say APC, my business goes elsewhere."
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