JP Goldman

"AVOID THIS COMPANY AT ALL COSTS! If you're reading these reviews and considering whether JP Goldman are a good option for you, then I strongly advise you look elsewhere and do not make the same terrible decision as me. I instructed them to take on the fairly simple process of a transfer of equity back at the end of September 2022. After providing them with all the requested paperwork and information the day after it was requested (early October), I have then spent the next 5 months waiting for the process to be completed. In these 5 months I have tried countless times to find out any updates via email only for every attempt to be ignored or a reply stating "someone will be in contact", yet never actually doing so. Its now come to light that after all this time, nothing has been done and even worse, no communication was made with my mortgage lender in the first instance, and now my mortgage offer has expired. I have now had to go through a completely new mortgage application process, costing me more money in fees to my bank to do so. JP Goldman are quick to take your money at the start but don’t seem willing to do any work in return. I had the 'pleasure' of having my case taken on by Allison Kyneston and her 'helpful' administrator Lauren Moscrop but unfortunately it seems the only way to get any form of response from them is pure persistence with emails (10 sent from me over 3 days with one response stating they will be in contact, which didn't happen, and then finally a response informing me I needed to speak to my bank.) All of this has been a particularly stressful experience, with no empathy to the situation whatsoever (relationship breakup and splitting house) and its all down to the sheer negligence of a so-called professional not dealing with case in a fair and professional manner. After expressing my annoyance/frustrations of the whole situation I simply received an email from Allison with no apology but instead stating her manager would be in contact regarding the matter, well that was over 3 weeks ago now and I’m still yet to receive any correspondence from them, so it would seem the lack of care/urgency/professionalism runs through the entire company. Just to put the matter into perspective, I had to resort to instructing a different firm, who resolved the whole matter within one week, crazy what can be done when you actually put your mind to the job you’re being paid to complete. DO NOT WASTE YOUR TIME WITH THEM, BECAUSE THEY WILL ONLY DO THE SAME IN RETURN"

"I recently acquired a property and had a fantastic experience using JP Goldman. As we know buying a property can be stressful but Daniel. Jake, Kev and the team at JP made the process smooth and stress free whilst keeping me up to date throughout the process via email and phone."

"I have just bought my new home through JPGoldman and found them to be very professional and easy to contact. When things got tough and I needed reassurance on the sale they were only to willing to phone me personally. The secretary or receptionists, Mandy, was the most helpful and professional person I’ve come across. Thank you to all the staff. Especially Anna and Mandy."

"Excellent firm of solicitors with helpful staff. The trouble with conveyancing is it only moves as quickly as the slowest party in the chain, but I found JP Goldman to be most efficient, proactive and communicative with our sale and onward purchase. We are really appreciative of the professional service offered and would happily use them again"

"Found out halfway through a remortgage that we couldnt use the free legals so we were in limbo. Instructed JP Goldman, after getting some quotes. By far the cheapest. Dealt with Christian as the Paralegal, and Allison as the solicitor. Absolutely superb. Looking at some of the bad reviews, i was a little wary but so impressed. Never waited more than an hour for a call back, emails responded too promptly. And from Mortgage Offer, to completion....4 working days. Absolutely no complaints from us and would highly recommend. Dont be put off by a couple of bad reviews as they are more common than people taking the time to leave positive ones. Thanks Allison and Christian"