Tesco Extra

"Didn't think they could make the place worse. But, Whack ! They've knocked it out the park. Yes it's currently under refurbishment, but it's a complete nightmare. Not much stock. Hard to find what you're looking for, and if you do find it, the cost of living has shot the price up. As for the darker shelves, they make it more difficult to see what you're looking at on them."

"Pharmacy: I have taken the same medication for 20yrs and have only just started using Tesco Pharmacy Mansfield. I have to take a specific brand of medication and this is noted by my GP on my prescription. At the beginning of the month I called Tesco to check if my prescription was ready and asked them to check the brand, the Pharmacist was very rude, speaking in broken English. Her exact words were 'I told you last time that you need to have the brand written on the prescription, you'll have to have what we give you'. I was at work at the time and people heard her. So, I spoke to the doctors who confirmed the brand name is on my prescription. I also saw the note on the repeat prescription slip. I called today to see if my next prescription was ready, I didn't ask them to check for the specific brand, I didn't really want to get spoken to in a rude manner. Instead this time the issue was, the Pharmacist couldn't understand my surname and kept saying I was breaking up. I have a four letter surname and I was sat down with good phone signal. The woman sighed and took my date of birth instead. Then like magic, I received a text saying my prescription was ready. How conveniently timed! I wonder what next months issue will be?"

"MoneyGram and the mystery regarding Tesco's ability to hire or train people to solve the client's needs.. Around 6 or 7 times I was refused by customer service due to the fact they don't know how to sort it out. They either ask you to wait for the smartest one like one hour (you might go home after a hour without being served ) or they send you away saying the system is not working. Unfortunately poor stuff, managers turning eyes around giving fault on stuff and send you home with a smile on face. We are sorry. Leave this Moneygram out of your business and sell only what you can and know how..cigarettes and lotto tickets"

"Always nice to pop in the Tesco for breakfast, used to go to Sainsbury's but they have closed. The restaurant has recently been refitted and looks nice and airy, with plenty of seating and free WiFi. I usually stop in the restaurant while my other half does the shopping and we meet at the till."