Costa Coffee 130 Colindale Avenue, London NW9 4AX

"Check your coffee when you buy there. Today my order was incorrect and instead of a medium Late I received a small, when I told them that it was wrong instead of making me a new drink they just put the small drink in a medium cup and topped it with hot water. Not only did I nearly burn my mouth but it was watery and disgusting! I returned and gave the drink back, no apology or anything from the person who made the drink, instead they said we can make another drink as if they were doing me a favour. I kindly refused and will not go there again as this attitude is not the first time as I was a regular."

"Friendly staff, good quality coffee and a great variety of sandwiches, salads and pastries/ cakes"

"One of the prettiest Costas I've been to. They have very nice interior design, low and normal chairs. Not many couches. Good selection of food. They serve babycinno."

"Lots of room here, lots of outside tables, large Costa sign, plenty of tables inside. Initially you come to cabinets with baps and toasties, drinks and then some tempting cakes on offer. I couldn't have a price list to take away but prices were in display behind the main counter. After you buy comes the decision whether to go along the long narrow indoor corridor to find a table or pop outside. Staff seemed friendly."

"The good thing about this ordinary standard is that it is recently opened. Food and beverages as you would expect - average. The service was slow and a little surly especially when I asked where the rest rooms were and got the reply "Just there but there is no toilet paper" Hmmmm"