Caffè Nero 14-15 Spring Street, London W2 3RA

"Very nice small coffee shop, friendly staff , Martyna is such a nice barista . Family atmosphere and great coffee ."

"Loved the dark chocolate drinks! But the place is a little sloppy. It took awhile to find a table that was actually clean."

"Haven't ever used a Caffe Nero before but really needed a coffee hit. This cafe was nice. Spacious, friendly and very welcoming. Coffee tasted nice too. Will 100% go back. Nice vibe I got from it."

"I have been here before and the service was good. However, I visited this store yesterday (04/03/22) around 11am and the man behind the till was so rude and had lack of customer service skills; he proceeded to shout at me from a distance to take my order (do we shout to take orders now?) and made a derogatory comment *shouting* “I am trying to take your order what do you want” whilst waving his hands aimlessly. Side note I’m partially deaf so I never noticed he was talking to me at first as it was busy and the queue never really moved, I don’t appreciate being shouted at even though I am deaf as this made me feel embarrassed although sometimes I cannot hear well I could understand the man perfectly he really didn’t need to shout - this caused other people in the cafe/queue to also stare/look which wasn’t nice for me. I understand it’s difficult when it’s busy but this should never surpass to shouting at people in a rude manner. The coffee is good but it’s safe to say I will not be back after this horrendous experience."

"Very friendly and helpful staff. The Bowl of porridge was very hot which was good on a cold das in january and very tasty. The Coffee was also very good and all done quite quickly even when IT was a busy morning and Lots of guests. The Café isn't that Bug but There are areas tonsit inside and a couple of Tables and chairs outside on the sidewalk. There are also Preis packaged sandwindches and Baguettes available to Take away."