Poynton Law Limited 130 London Road South, Poynton, Stockport SK12 1LQ

"Don't expect a law firm that specialises in equity release to make mistakes. They sent me a Provisional Completion Statement with breakdown of fees but missed off £500 for the lender's Application fee. Only found out when £500 less was paid into my bank. Never received an apology & passed blame on to the lender's Solicitors. They are based in Wales & the Solicitor they send out to you is based in the North of England. Most of the time the left hand didn't know what the right hand was doing. Very Stressful experience yet they state on their phone message that they offer a stress-free experience. Ha ha ha. Would not recommend. Contacted my Home Insurers to add Equity Release Lender's to the policy (as told to do by Solicitor) & they charged me £41.44 additional fee for the year, as no longer home owner but have a mortgage (was told by Solicitor that this would not add charges to my policy). So costly mistake on their part again!!!"

"Charlotte Williams of Poynton Law has been competent, professional, friendly and helpful in managing my equity release contract. I would certainly recommend Poynton Law."

"Having instructed Poynton Law Limited to deal with my mortgage - i can say that i/we were informed at all stages of procedures & were dealt with in an extremely friendly,courteous and thoroughly professional manner from instruction to completion."

"Our case was dealt with by Charlotte Williams, and we would like to commend her for her extreme patients. Charlotte was always extremely polite and understanding whenever we called with any questions. She was very attentive and always left us feeling reassured. We would like to take this opportunity to thank Charlotte for all her help. A job very well done. Great customer service."

"I would like to thank Danielle Crowe who assisted us with a problem we were having back in August. She was totally professional, and must be an absolute asset to your company. Without her help that day, we wouldn't have been able to finalise details of our Equity release. She was courteous, kind, and went above and beyond to help us. We shall be forever in her debt after we had a traumatic day searching for a notary. Thank you so much."