Santa's Winter Wonderland

"Despite being a bit cold it was an amazing experience. We've enjoyed the theatre, ice skating, and going around the place."

"We went off peak and when the price was cheaper. So we paid 33 and change I think for me, my 8 year old and my 20 month old. They had a blast. Was worth every penny. Wasn't best pleased about getting sprayed in the show though. My son had taken his boots off and my daughter has electrical medical equipment. I'd of liked a warning at least. We arrived late and the Time In the snow was still good. We did a couple laps. There were plenty of rubber rings for slides (we did go off peak. Late on a school night) my daughter had a few goes on the snow slopes. So did my son. We had photos done and sleigh rides as there was adequate sleighs. Then we saw santa in the show. The show was really good and although you didn't sit with santa and have one on one he does ask the kids what they want for Christmas and interacts with them. Then the animals part was nice. They were so cute. Carousel was a hit as was the magic post box to send santa letters. Hot chocolate was closed though. Overall, a good day. Didn't feel short changed. It wasn't dragged out. Managed to get the kids home for dinner time! I will say accessibility wasn't the best though. Lots of steps."

"In a nutshell the whole experience was pretty boring and underwhelming. One circuit to walk around with a few miniature slopes to slide down. My 7 and 8 year old girls were trying to look like they were having fun, however, the lack or enthusiasm to slide down nothing more than a garden slide (one slide which was slightly better, however, still not that exciting) was very evident. The show was really basic, we had one little chuckle but all in all very forgettable. The animals were ok but my daughters had become so disengaged by this time there was no pulling it back. You could buy a small hot chocolate in this area, however, given the price of the tickets and compared to experiences we have been on over the years, I feel that this should have been complimentary. No meet and greet with Santa which they said they are not doing due to covid. A year ago we were able to meet Santa elsewhere and we have moved on so much since then, just feels like a cop out!! I expected a small 89p selection box at the very least for the kids at the end, however, they were given 2 small chocolate Santa's (as in the sort you hang on your tree)!! They were grateful of course, however, you could sense the slight disappointment!! It was so overpriced for a relatively boring 90 minutes. We are generally easily pleased and make the best of things but honestly, there are so many great Santa experiences out there, please choose another one and don’t waste your money here!! Merry Christmas all."

"Awesome exprience, rides , giant wheels, So many other rides... variety of halal food options available. Only there were no plug to charge the mobile."

"This is our first visit to Winter Wonderland inside the Tamworth Snow Dome. Due to the Government changing the law it was mandatory to wear a facial covering indoors and a big A board sign outside made you aware of that. We brought an extra set of clothes for the boys and put the bag in a locker (20p non refundable) so we didn't have to carry it around with us. Gloves, coats and warm boots are the order of the day. After being checked in you follow the passageway until you get to where helmets are provided for the children (sledging and rubber tube slides). You then wait for a message on the screens from Santa's elf and after a countdown the doors open and the cold air hits you as you enter. There is loose snow on the ground and coloured lights shine down from the ceiling, you can pull your child around on one of the sledges provided and there are also slides where they sit on small inflatable tyres. After about 30 minutes your ushered into the theatre where Santa explains to Rudolf the meaning of Christmas with the help of a time travelling sleigh. (20 minute show) When the show ends Santa wishes us all a Merry Christmas and your then escorted to the back of the theatre which leads to a large room here is the Christmas Carousel and there are goats, guinea pigs and some llamas. There is also a few photo opportunities by the Christmas tree, Santa's house and a ski lift seat. When you've finished you leave via a ramp and if you've had any photos taken they can be purchased at this point. We were offered a chocolate and wished a Happy Christmas. The staff were courteous during our stay But I gave four stars as was disappointed that alot of visitors were not wearing their facial coverings and this was sadly not inforced!! I would say it's not bad value for money, but if your looking to meet Santa this experience is not for you."