Roxor Group Ltd
Gibbet Street, West Yorkshire, United Kingdom
About Roxor Group Ltd
Roxor Group Ltd is a one-stop-shop for all your home goods needs. Nestled in the charming town of Halifax in the United Kingdom, our establishment is conveniently located on Gibbet St, providing easy access to our point of interest for customers in the area. We specialize in providing exceptional storage solutions, allowing you to declutter and simplify your home. Our store boasts a wide range of high-quality products, encompassing everything from furniture and home decor to kitchenware and household essentials.
At Roxor Group Ltd, we understand that your home is your sanctuary, and we strive to make it as comfortable and stylish as possible. Our team of experts is passionate about helping customers create a space that reflects their unique taste and personality, and we are always on hand to offer advice and guidance. Whether you're revamping your entire home or simply looking to add a few finishing touches, we have everything you need to bring your vision to life.
As a storage specialist, we offer a range of innovative solutions to help you maximize space and keep your home organized. From bespoke fitted wardrobes to modular shelving units, we can create a storage system that perfectly meets your needs. Our products are not only functional but also stylish, ensuring that your storage solutions seamlessly integrate into your home's design.
At Roxor Group Ltd, we are committed to providing a superior customer experience. Our store is designed with your convenience in mind, making it easy to find the products you need and navigate the space. We also offer a range of flexible payment options, including finance, to ensure that you can get the products you want without breaking the bank. With our exceptional product range and customer service, we are confident that you won't find a better home goods store in Halifax or beyond.
Photos of Roxor Group Ltd
Hamnett House, Gibbet St, Halifax HX2 0AX, United Kingdom
Opening hours of Roxor Group Ltd
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Roxor Group Ltd
"Product is fine (Nuie vanity base unit). Packaging very poor. Damaged in transit (DX Express). Obviously dropped on corner. Felt sick when I opened package. Just wasted well over an hour sorting replacement order and repackaging for return (Wayfair) and now have to wait in for another day for collection of damaged unit and another for delivery of replacement. But it's only my time!! Let's hope replacement arrives in serviceable condition. Will not hold breath just in case."
"They need to learn how to package fragile products -just had to refuse delivery on two occasions when toilet arrived in pieces. Can't really blame the couriers (two different ones who were very apologetic) as the packaging was minimal and grossly inadequate."
"Absolutely amazing service and experience. We have an oldish shower which had developed a leak, I called up and they promptly set me up on their systems. After providing images and a description they were able to identify the replacement part which arrived within 2 days by DPD. Upon receipt of the part the install was not straightforward due to a change in the design but after asking a couple of questions they provided very clear instructions to replace the part. Really good experience and I would be encouraged to buy Hudson Reed in the future. Thanks especially to Mark and Lauren who answered questions very quickly on their help portal. A++++++"
"I purchased a number of Ultra (Hudson Reed) furniture and ceramic items for the refurbishment of our en-suite and cloakroom. We purchased from Ergonomic Designs who were very helpful and delivery (direct from Ultra) was extremely prompt and effective. I would however like to comment very positively about the service received from Jemma and Phil on customer support at Ultra. We had a problem where one of the furniture panels was damaged during fitting. I rang Ultra Customer Services and was advised that the particular part was not stocked as a spare however Jemma said she would check whether this part was available as a salvage item from a previously returned item. I was very lucky. Jemma emailed me back later in the day to say one had been located and would be posted to me at a very fair price. I later spoke to Phil who was also really helpful on the phone whilst taking my order. I get the impression customer care matters at Ultra. Thanks very much."
"Avoid this company at all costs Avoid this company at all costs . I wish I had . From December 2017 all you see are negative reviews . But from late Dec to 2018 excellent reviews it looks like this terrible company are posting positive reviews about themselves as I told them their negative reviews on trust pilot are so accurate which someone else suggested in 2017 . I too purchased a concealed shower kit from this company which was faulty and caused extensive damage to my Newly decorated property . They finally sent a replacement which worked straight away however still claim the first valve was fine and are blaming me for installation while I am left with walls ripped apart . I provided photographic proof that it was installed correct which meant having to rip plasterboard off walls . It was only then they knew they had to send me a replacement but still continue to say the first valve was fine . I have now started court proceedings and told ultra about the inherent problem they seem to have with their products due to their negative trust pilot reviews about similar problems and low and behold loads of positive reviews appear about their products and customer service . Absolute joke of a company and to go to that extent is a crime very very bad customer service please avoid at all costs ."
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