Universal Gadgets,

41-43 Roebuck Road, Ilford IG6 3TU

"Scam company. Also known as quick mobile fix. Their MO is to take money and either not send goods or send faulty goods, then when you return them either refuse a refund or spin a load of BS until you give up. They lie on County Court documents as well. Many many people have been scammed. Be aware"

"Do not use this Company. I purchased an iPhone 6 from them in January 2018 and by September 2018 it was broken. £280 for a phone that worked for 8 months only. My phone stopped working one day and just refused to turn on so I took the phone to iSmash to have a water damage diagnostic run on the phone to make sure it wasn't damaged by myself unknowingly. After many delayed email responses from them, they claim I have voided my warranty by having the phone looked at by a third party repair shop. They are a joke of a Company and the 12 month warranty is meaningless."

"Stay well clear. Scam of a company. I bought a refurbished iphone which never arrived and they refused a refund. If it wasn't for the fact that I paid by Pay Pal I would have lost my money. Pay Pal investigated my complaint and found in my favour. I gave them a 1 star because there is no option to give none."

"AVOID THIS SELLER AT ALL COSTS. They might brag about having over 2 million reviews on eBay but majority if not all are most likely a scam. Bought an iPhone from this seller, with 12 months warranty, but after 7 months, the item proved to be defective. Apple said there is a hardware issue inside the phone. The phone suddenly stopped working and now the seller won't honour the 12 month warranty. Having seen so many other negative reviews about this seller, I was reluctant to send the phone back by post, as one seller did, and got no response thereafter. I requested if I could deliver the phone in person and resolve the issue. The seller refused to give me this option. Every email I send to them, they are very generic in their responses and don't address every point. I asked for a phone number as the phone number they provided on their website goes straight to the answer machine, and again, I was denied this request. This is by far the WORST customer service I have ever received."