Well Pharmacy

"Never answer the phone. Waited over a week on a number of occasions for my prescription and had to do without one or two for a few days. Sometimes they do not have an item in. Customer service is not the best! I'm changing my chemist."

"A terrible service they never seem to be staffed appropriately The pharmacist has an extended dinner in a Friday which is unacceptable with no cover in place to access a pharmacist for hours in end every single Friday The staff never answer the phone a very poor pharmacy service indeed"

"Excellent Pharmacy. The staff are attentive and very friendly. I ordered my prescription then collected the next day after receiving a text to say it was ready. No hassle. Would definitely recommend."

"I wouldn’t even give one star. This pharmacy is absolutely shocking. I never leave bad reviews but I am doing to try and help others and in the hope they won’t use here as it causes nothing but stress. They never have medication in, even when prescriptions go in days earlier and you go to collect it 3 days later they just say what you need hasn’t arrived. In my case my babies milk and when you say oh great she has none left (hence me being organised and ordering it days in advance) they couldn’t care less. The staff are so rude it’s unbelievable, they speak to you like rubbish and don’t even acknowledge you when you go in. They also can’t be bothered to read names correctly on the prescriptions so they just call out mispronounced names. I have changed all my prescriptions to a different pharmacy so I will never set foot in here again. Maybe the staff need some customer service training or should just get jobs which aren’t customer facing."

"My friend and her husband visited this pharmacy for the intention of having his 4 covid vaccine .When they booked in they were told that they had ran out of the vaccine and that was all the receptionist said my friends had tried to explain that they had an appointment but the receptionist was not listening to them she wasn't very helpful and she very rude . The receptionist just walked away and was muttering under her breath .They came all the way from bury Town center and felt very disappointed that the appointment wasn't cancelled before they set off from home . They won't be going here again .Their time and money was wasted ."