ASDA Cafe 23-29 Leicester Street, Barons Quay, Northwich CW9 5LG

"Called in for a brew. Teapot was rancid inside and out with a crack down the side and chunk out and don't get me started on the mugs. They'd not been cleaned. Stained dark brown inside and tea dribbles down the outside. Went back for a clean one and that was just as bad. The excuse.....oh the manager won't give me new ones. Never heard of washing up liquid and a sponge? If I could give less than 1 I would."

"Tried the £1 soup and coffee deal for the over 60's . Overall a very humiliating and horrible experience. Diappointing and embarrassed doesnt cover it. Asked for the soup and roll offer. The Lady shouted out that they don't have any soup? Oh? There's an offer on your board. So my friend said do you have an alternative ? I'll ask. The lady in the kitchen shouted across it's just warming up. Oh that sounded promising then. So I asked was a latte included in the deal? She laughed out loud and very mockingly. Asda aren't going to give that for free!!. The advert on their board clearly said soup and a coffee. However, I said oh ok then thank you. Both myself and friend were treated coldly and very rudely. We had our ID ready just incase it was the reason for the bad reception. I kid you not! Some minutes later the smallest bowl ever seen before in asda came out with tomato and basil in it. Also not hot and just tepid. We couldn't face going back to ask for it to be warmed. The coffee we had was watered down, stewed tasting like it was from an urn and was quite frankly vile. In the end we just couldn't finish either. On return home I measured some liquid in one of my grand children's small bowls and I estimated approximately 100 -150 ml of soup maximum. Such a horrible experience, never to be repeated. Asda please teach your staff some customer service skills and a bit of courtesy. It was a shameful experience and very demeaning, that really doesn't help anyone in need. It was so uncomfortable and unnecessary."

"Lovely friendly helpful staff and I spotted two go out of their way to be especially friendly and helpful to the elderly and young they were nice to everyone else but the two age groups above they could not have been nicer too."

"Located within Asda store barons quay this cafe has ample seating. Queuing can sometimes take a while if you go at busy times mainly because there is only one coffee machine and not because the staff are slow. You can only go as quickly as the machines will allow i suppose. All of the Cafe staff are very polite friendly and helpful. There is table service here. It is reasonably priced. Asda cafe have Drinks loyalty cards. Get 6 stamps on your card and receive a free coffee."

"Our first time here easy 4 ⭐️, Emily who took our order was very nice and friendly."