Ross Charles 82 Gillygate, York YO31 7EQ

"I have been coming to Ross Charles for my hair for the past few years and have never had a bad experience. I find it difficult to trust people with my hair but once Kennedy had coloured and cut it, I wasn’t going to go anywhere else. I have gone different shades of blonde, brown semi-permanently and then back blonde and every single time I have been extremely happy with the results. I mainly get balayage but have recently had a full head highlights and it’s still perfect. Her, and all the staff there, are knowledgeable and communicate what needs doing in my best interests. I trust them completely with making the decision in what is going to be best for my hair whilst meeting my request. They are easily accessible, accommodating to a variety of hair requests and make you feel welcome and listened to. They have loads of products inside too and the few that I have tried, on their recommendation, have been great. I couldn’t recommend this place enough! (I have attached photos of when I went in to have my grown out balayage redone a dark blonde)"

"A truly accessible hair salon where the staff are so friendly and helpful,my hairdresser was Kennedy and she has given me a fabulous hair style ,she was friendly but very professional and I was very comfortable with her.i am disabled and needed to sit in my walker and this wasn't a problem as the salon , they made both my husband and I feel comfortable I absolutely love my hair and will be returning when my hair needs redoing as it's simply worth every single penny to feel fabulous and that's what Kennedy made me feel with my new hair style"

"Took my daughter for a trim on a saturday. Inside is a little tired for a pricier hairdressers and the large windows were very condensated up due to lack of ventilation. That said the staff are friendly and professional and the cut was great. If your looking for a professional cut and colour this could just be place for you."

"I went for a restyling, never been before. Lara was my stylist and she was excellent. I let her decide what to do and as a result I have a fabulous haircut that not only suits me but has taken a few years off into the bargain."