Black Widow London Chalk Farm Road, London NW1 8AH

"Super helpful staff. I scored the most amazing striped pants here."

"I ordered the Alice Rose Coat on September 19, 2022 with my order number #1558. The coat looks absolutely stunning, however since I got it not only have all the seams been ripping open but also the zipper simply does not work. Every time I zip it up, it unzips from the middle so I can only keep the coat closed if I use the buttons. I am really disappointed about the fact that this is a new coat with a well known brand and yet it has just been falling apart from the beginning. For $250 CAD I was expecting a lot better quality."

"Horrible experience, the manager should be banned from working with the public as well as her husband, the owner of the store, who partially constrained my 9-year-old daughter thinking that she was going to steal a corset and she was holding it to prove it, my daughter cried embarrassed because the still rude lady took it from my hand without the slightest education without the slightest treatment with the customer, horrible, embarrassing, they learned to treat the customer and have respect for people, empathy and politeness is never too much. Only the Brazilian girl staff is good with customer thank you ."

"My friend and I had such an unpleasant experience involving this store. We were falsely accused of stealing which led to being attacked by a man over accidentally taking his wives shopping bag which looked identical to my friend’s. When being made to return to the store by the man the sales people (both female) were nothing but unsupportive and ignorant and not ready to hear us out and intervening. The most shocking part for me is that after the man started getting aggressive towards an elderly women who tried to stand up for us he just tossed her against the wall and all the sales person cared about was the merchandise rather than the well-being of the people that were being attacked while the other sales person was just standing there not bothered to do anything although my friend, I and the women were being treated unfairly and made feel uncomfortable and intimidated. Just unbelievable and still in shock…"

"During my stay in London I came across this store, and the moment I stepped in I fell in love with it. The lady that I suppose is running the shop is an absolute sweetheart. She was incredibly kind and very helpful. Honestly, this place makes me want to come back to London soon, just to visit here again."