OFFICE Bromley

"do not buy things, the store and the service are terrible, the sizes do not match the description on the website and in reality, you will have to wait a very long time for exchange and return, and every day you will be told to wait and will not help, the courier will search your door for 10 days at the most, and every day they will apologize that you will regret contacting them. the prices rip off they cheat like thieves like scammers very big difference big deception it's like a conspiracy scam first they write 145£ then sell for 40£ when you buy shoes look carefully the sizes they don't match also check for fakes."

"I can be highly indecisive at times and this can cause an annoyance to other however; Lil, Vanessa and Andrew are truely good people with big and patient hearts. My visit was a fair while ago and I remember their patience and care. Phenomenal experience thanks to you guys!"

"Shocking customer service!!! I couldn’t agree more with the comment below “The shop is like a pub, the sales assistants using the payment point as a bar standing around chatting and laughing to each other”. I had exactly the same feeling about my shopping experience. This is why I rarely visit the shop."

"Most unhelpful and unknowledgeable staff I have ever had the misfortune of coming across. The manager and the new hire were completely useless and totally dedicated to cutting off any questions I wanted to ask and not wanting to help at all. How can you have such a rude manager taking care of your store? Her bad attitude will only rub off on those she is “training”. BEWARE WHO YOU HIRE AS STAFF. Customer service is soooooo important and this is NOT it. If anyone has her name please let me know so I can make a formal written complaint."

"Hello i was deeply saddened and made depressed today by the actions presented by the staff and especially the manager who sits at the main desk mocking all the customers that walk in their store. I entered the store and was made a joke out of. I was trying to get a shoe for my daughter however the manager was very rude she began to mock the style of the shoe and the size.there was a white man who was 6ft5 who was buying the exact shoe and size (said he was going to resell them) which she laughed and praised him for it.i was called rude and extremelyobnoxious.in my opinion the manager should be released with immediate effect.This is the picture of the man who agreed that the woman was very rude."