New Look
About the Business
Welcome to New Look, the fashion-forward clothing store that caters to the style needs of both men and women. Our establishment is situated in the bustling Higher Chelmer Shopping Centre in Chelmsford, UK. As a point of interest for fashion enthusiasts in the area, we offer an extensive collection of clothing and footwear for every occasion, from casual day looks to chic evening wear.
At New Look, we believe that fashion is an expression of our individuality, and so we offer a wide range of styles to suit diverse tastes. Our clothing line features everything from basic essentials to trendy statement pieces, ensuring that there is something for everyone. We also stock an extensive selection of shoes, ranging from comfortable sneakers to stylish heels, to complete any outfit.
Our store provides a warm and welcoming environment for all our customers to shop at their leisure. Our experienced staff members are always on hand to provide professional assistance and styling advice to ensure that you are fully satisfied with your purchases. We strive to deliver exceptional customer service to all our shoppers, making sure that their experience with us is a memorable one.
So, come and visit us at New Look where you can discover the latest trends and create unique, individualized outfits that showcase your personal style. Our store is conveniently located within the Higher Chelmer Shopping Centre at 29B, Chelmsford CM1 1XR, providing easy access for all our customers. We look forward to welcoming you to our store!
Photos
Location & Phone number
29B Higher Chelmer Shopping Centre, Chelmsford CM1 1XR, United Kingdom
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:30 PM
Sunday:
10:30 AM - 4:30 PM
Reviews
"Great store , great staff , the upstairs is always worth checking for the younger clothes section too."
"Love New Look and always have lots of sizes available."
"Very bad and poor customer service, proper information is not provided. Each and every cloth in store is messed up. The staff just drags the clothes from one end to another while shifting the clothes. So much rush behaviour between staff. They start closing at 4:30 itself as the time for closing is 5:30. Staff argues to much with the customer and the trial room is closed by 4:30 which is not appropriate. Trial room is closed with the obstacle of potable clothes hanger which is very annoying. If customer wants to go in he needs to bend and move in through that stack of clothes hanger. Staff is always in hurry to close the store from 4:30 itself. Very disappointing behaviour with customer is provided by staff."
"I purchased sale dress. Paid for it and then were told Exchange Only. Said I didn't want it then because I hadn't tried it on. Cashier said not possible and that the terms and conditions are printed on receipt. I said you haven't given me it yet. Cashier didn't want to know. Home now and dress does not fit Hadn't been in store for 5 years and very upset. DON'T BUY SALE GOODS IN THIS STORE."
"My daughter bought a dress paid by card. She noticed they charged her £2 more than tag was still in shop. Went back to till. Instead of just refunding her £2. They decided have to refund whole amount then resell at correct price. This for means for 3 days they have new amount and old amount out of her bank. She had to transfer from her savings to cover it. Very poor service. If paid cash would just refunded £2. Why should she be penalised financially because your error. Poor"
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