Tej & Co Skin and Hair Removal Clinic 58B South Road, Norton, Stourbridge DY8 3YB

"I visited Tej&Co for facial hair treatment. I've been before, and after having a break in treatment, I was nervous about going back. But Tej was fantastic like always. Not only did her knowledge and professionalism put me at ease, Tej's kindness and caring manner is what really made a difference. Her honesty and ability to help you challenge how you view yourself is what makes Tej&Co a unique service. I'm so happy with the treatment she provided and can't wait to go back for more. Thank you Tej&Co- Jenna."

"Booked a facial only to find I had to buy a £12 pair of gloves off them to do the facial! Prior to that I arrived 5 mins early and was made to wait outside, this was not during Covid so no excuse there. So much for a cuppa in a waiting area. I’ve had some lovely facials in warm, relaxing environments where you are made to feel welcome, this place is not one of them."

"Tej was very friendly, professional & helpful, she explained everything in detail. Had my first session today & looking forward to the next one."

"For the record my dissatisfaction in this company lies in the customer service and questionable term and conditions. I received a spending voucher for Christmas from my mom (who also had treatment at this place), which I think makes the whole situation even more insulting with what later occurs. I booked a treatment not long afterwards for laser in February, didn't like it so I waited till September when I was going on holiday to use it for a wax treatment. Of course there was problems as my voucher had apparently expired, I was unaware of this and was not communicated to me in February and mom neither recalls being told a deadline, especially one that doesn't reach a year. So at the end of my first appointment, I tried to redeem my voucher and the owner was downright rude in the recovering of the voucher. Very reluctant and reticent. For the next appointment I wasn't allowed any autonomy in the date only 4 weeks from the last appointment. Fast forward to my recent appointment I was stuck in traffic and was going to be late for my appointment at least 20 minutes! I relayed this to the owner and pleaded to change the date for the next day as I would lose the full value of the treatment. The way the owner spoke to me was absolutely shocking and was not prepared to change the day and was basically that's 'tough'. I would suggest to anyone coming here to weigh up a company who happily takes your money with a smile but doesn't value customer retention. As the owner seemingly wrote me off. Despite my all round experience being poor the wax treatment I recieved twice was performed by a lady called 'Ibbi' who was splendid."

"Had my 3rd session today. The service was excellent.Tej is extremely friendly but an expert in her field.The results so far are promising . Look forward to the next session."