Paul Birtles Estate Agents 3 Flixton Road, Urmston, Manchester M41 5AW

"I have been landlord for 10 years, and previously used two different letting agents in Manchester. Paul Birtles have looked after my properties for me since 2018, after a bad experience with one of the letting agent. Paul Birtles now manage all my five properties. I cannot thank the team enough! Living in London and being carer to my elderly mother I am not able to travel to Manchester. I chose the full management service. I have been able to trust them completely, they have taken the stress out so it is great to know that my properties are in safe, capable hands. They have always found me very good tenants in a short time but not anyone that isn’t suitable! always acting in my best interests whilst being very fair and building up an excellent relationships with my tenants so much so that my tenants do not want to leave and are now long term. They use high quality maintenance personnel, best prices sought & repairs are checked, changing legislation is monitored & certification is always in place. I have found Paul Birtles to be excellent and would highly recommend them to anyone looking to appoint a letting agent, they always respond quickly to anything I ask them to deal with. It’s the personal attention that makes the difference. This is very difficult to find, in my experience."

"Our experience of using Paul Birtles to sell our parents house has been excellent !! They communicated frequently to let us know what was happening at all times. Whenever I phoned, I was nearly always able to speak to Dan who was able to explain what they required of us or was expected of us by the solicitor. And if I did speak to someone else they were always very helpful. We had a delay on our probate application; beyond our control, and Birtles showed great patience and understanding despite the inconvenience to everyone. The last couple of weeks before the sale became quite frantic with emails and phone-calls flying back and forth and Dan’s cooperation to do whatever was necessary to complete without further delays was greatly appreciated. I wouldn’t hesitate to recommend them to anyone in the local area."

"My family and I were most grateful to Paul, Dan, Sam and the team for dealing so professionally and sensitively with the sale of my 97 year old Mum’s family home this summer, following her move into full time care in a Nursing Home. Mum had always insisted that when the time came it should be ‘Paul Birtles’ ( known to the family for many years) - and now we know why! The team delivered a most effective and complete service, ensuring that the family felt supported and informed every step of the way. We will unconditionally recommend ‘Paul Birtles Estate Agents’ to all prospective clients, where customer service is clearly a top priority. It was a real pleasure to work with all the team, who worked extremely hard to keep their successful process as stress free as possible for the family. We wish ‘Paul Birtles’ continued success in the future."

"Paul, Dan and team provided an amazing and complete service when selling our house recently, and made the process very simple and stress free. Paul's initial summary of the market and listing price highlighted his vast experience and knowledge of the current market, which allowed us to get the best price for our property in a sort time. We are also very grateful to the team for also being there to assist with the many small things beyond the sale, which was a great help for us as we navigated the selling process. Nothing was too much trouble. We wish Paul, Dan and team many years of continued success and offer a big "thank you" for keeping the values of customer service a priority, just as we experienced many years ago with a previous sale and purchase, which is such a rare thing these days. If you are looking to buy or sell, you are wasting your time and money if you go elsewhere!"

"Why pick Birtles Estate Agent to sell your property? I go by gut feeling of knowing this is the right step to take, and it certainly didn’t let my wife and I down. I guess many of us sell our ‘home’, a place we have cared about, it holds memories, it’s been part of your life, so picking people who also care, show these sentiments is important. Birtles started the process of putting our home on the market very quickly. A photographer and representative of Birtles promptly arrived to take all necessary details, they really knew historically local areas especially relating to the market situation, values in price differences, tips on presentation. These details were soon available for potential buyers, arrangements were quickly made for an ‘open’ day. Birtles kept us updated at every step, they were always at hand to answer any queries we had, professional at every point. Whenever we communicated with a member of the staff their sincerity and helpfulness created a relaxed relationship during what is considered a very stressful part of one’s life. Our property sale had a different completion scenario, being out of the UK for part of the process. On this I would highly recommend Birtles. Communication by email was prompt, a few hiccups that arose were dealt with very efficiently by them, enabling us to have full confidence everything would be under control, limiting extra strain while abroad. We could not recommend Birtles highly enough. Top marks for professional dedication in ensuring the service they provide is of exceptional standard."