Lilly's Beauty
The Strand, Worcestershire, United Kingdom
About Lilly's Beauty
Welcome to Lilly's Beauty, the premier beauty salon located in the heart of Bromsgrove, United Kingdom! Our salon is conveniently located at 27, Mitre Court, on The Strand, making it easy for you to visit us whenever you want to indulge in some well-deserved pampering.
At Lilly's Beauty, we pride ourselves on creating an oasis of luxury and relaxation for all our clients. Our team of highly skilled beauticians is dedicated to providing you with the highest quality beauty treatments in a warm and welcoming atmosphere.
From the moment you step inside our salon, you will be greeted with soothing music, calming aromas and a friendly smile from our staff. We offer a wide range of beauty treatments, so whether you want to unwind with a relaxing massage, get your nails done, or transform your hairstyle, we've got you covered.
Our salon has been designed to provide you with the highest levels of comfort and exclusivity. We use only the best quality products to ensure that you receive the best treatments possible. Furthermore, our team of experts is always on hand to offer advice and guidance on which treatments and products are best suited to your needs.
So why not treat yourself to a visit to Lilly's Beauty today? Whether you're here for a quick fix or want to indulge in a full day of pampering, we promise to provide you with an experience that will leave you feeling relaxed, rejuvenated, and ready to face the world. Visit us at 27, Mitre Court, on The Strand, Bromsgrove B61 8AB, and let us take care of you.
Photos of Lilly's Beauty
27, Mitre Court, The Strand, Bromsgrove B61 8AB, United Kingdom
Opening hours of Lilly's Beauty
Monday:
Day off
Tuesday:
Day off
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of Lilly's Beauty
"Have visited on a few occasions for a massage. Nice salon and Natalie is a lovely lady."
"This is a fantastic salon staff are very friendly, proffesional and will always go out of there way to fit you in. I would highly recommend ."
"I went for a leg wax twice already: service depends on the beauy therapist. One very good, the other one left a lot of hairs behind - not very thorough or consistent."
"WORST CUSTOMER SERVICE EVER- rude and unhelpful staff that have no idea how customers should be treated- Avoid! (0 stars). I received a Groupon gift for my birthday to book a facial with this salon. I had tried to use the voucher in December last year but I was refused and told I would need to wait until the new year- which I was dissaponted about, however I booked for Feb instead. My appointment finally came round and on the day I called the salon 2 mins before my appointment to say i was outside, but can they direct me where to park. The women I spoke to on the phone told me to drive round the back. Having reached the car park and paid for parking I finally got to the front door of the salon 5mins late for my appointment and the door was locked. I tried to call the salon- no answer. I kept ringing and finally got through 7mins later. I was then advised on the phone it was now too late and another lady had turned up early and already been taken through (not sure how true this was). I asked if I could re-book and they refused to help and told me to go back to Groupon saying this happens a lot, then the women hung up on me. I was utterly shocked with their poor customer service! They were so rude and unhelpful on the phone, interrupting me and being very hostile. I called the salon the next day asking for a call from the manager- I was told to expect a call back. I was ignored for days following my request for the manager to call me, until she finally picked up the phone this evening when I called her myself. She seemed to know all about my experience but didn't care- she talked over me on the phone and refused to listen to me, telling me i was a liar and i had arrived 20mins late for my appointment (my car park ticket says otherwise). She told me to go back to Groupon- then she hung up on me. I asked if she could send me proof that I haven't used my Groupon with them so that i could get my money back and the manager refused this also- they are happy to keep my money but not happy to help me at all. As a result im out of pocket. Disgraceful behaviour from a salon manager and her staff!"
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