Walkers Worksop

"Steve Antoniak 2 reviews a day agoNEW Absolutely shocking , sold car with issue which has caused other issues , don't believe a word they say about warranty as its all lies. General manager Chris Matthewman quite frankly should not be in that position his duty of care towards customers or taking responsibility of an issue. Is none existent , I am now having to go legal against this garage. Stay well clear Like Response from the owner21 hours ago Dear Mr Antoniak Thank you for taking the time to leave us a review. We're sorry to hear that you didn't have a positive experience with us. We take all feedback seriously and appreciate any opportunity to improve our services. Unfortunately, the Spoticar warranty cover does not extend to cover for exhaust systems or DPF filters and this clearly set out in the warranty policy documents. Furthermore, cover does not generally extend to repairs that are required as a result of excess oil being added to the vehicle, which appears to be the cause of the repair. Our records indicate that the warranty provider has in fact covered the full cost of your claim, except for the items specifically excluded by the policy. Thank you again for your feedback. In relation to your response complete and utter lie, Evans Halshaw where my vehicle currently is have confirmed issue is down to a fault that has occurred having further implications on other areas. Oil has not been over filled at all as nobody has even touched it since buying the car. I have email from Garage with breakdown of faults which is currently being investigated further. It seems you are trying to brush this under the carpet and it seems i am not the only one to have encountered this poor level of service."

"Absolutely shocking , sold car with issue which has caused other issues , don't believe a word they say about warranty as its all lies. General manager Chris Matthewman quite frankly should not be in that position his duty of care towards customers or taking responsibilityof an issue. Is none existant , I am now having to go legal against this garage. Stay well clear"

"Picked my Vauxhall motability car up today.. jack who dealt with me was very professional and friendly. He took me to my new car and went through all the gadgets and told me what everything did on the car, the car only took 4 months to come too which is a bonus.. thanks again jack and walkers vauxhall :-)"

"Absolutely amazing service received when buying my car at the Worksop showroom! Lorraine handled the sale and explained everything and it was really straightforward. Had a few issues I needed looking at today nothing major but there was no quibble or anything. I waited whilst my car was checked over and in under an hour all the points I had raised had been addressed and sorted! Beth who was my contact throughout made the whole process really easy and straightforward she’s a credit to you! Was handed my keys back to find they’d even given it a wash, nice touch. Thankyou again!"

"I would like to thank Lorraine so much for her help, from phoning me after I asked got my details online, to the test drive and then the sale she was absolutely wonderful! Explained everything fully to me, genuinely had my best interests at heart from the get go. The garage itself is also lovely, very clean very welcoming and lots of great cars! Wonderful place with wonderful staff!"