SES Autos sales /servicing, Mercedes

"Melvin was really helpful diagnosing the issue with my Mercedes, not only did he give me professional advice, he also collected my car, and dropped it off for me later at my place of work, top man and decent value"

"I took a W169 Mercedes A Class to have spark plugs fitted, coolant changed and hand brake adjusted. Supposedly the plugs and coolant were done with plugs and coolant I supplied and charged £121,but I have no way of knowing for sure if they were done. Supposedly the handbrake adjustment was attempted but a part broke in the process and in order to change this part the fuel tank would have to be removed and my fuel filler neck was so badly corroded that it would brake as well if attempted. Was quoted £405 for a new front hand brake cable and fuel filler neck to be ordered and fitted. The neck actually costs £145 and the cable £25 (actually abit cheaper if using eBay parts) and supposedly the labour would be £150 so it should cost £320 total, so somehow another £85 was being added with no explanation. Alarm bells went off and I decided to just pay the £121 for plugs and coolant job and take it elsewhere. I was left with no handbrake at all where as before I went to SES it was simply weak. When getting the job done elsewhere it turned out a part was now missing from the hand brake mechanism, a part that connects the front cable to the rear cables, and it had to be ordered from mercedes dealer for £13 and does not come on the cable as Mel stated it would. It was either carelessly lost or spitefully removed because dissatisfaction that I didn't go ahead with the work at SES. Local mechanic fitted the neck and sorted the handbrake for £80 labour. Take your Merc elsewhere, SES has bad vibes, dodgy guys looking for an easy buck and more interested in flogging used cars, most of which are not Mercs, infact no mention of SES Merc specialist anywhere on the premises as far as I could see. Dodgy with a capital D."

"BRILLIANT! After a terrible experience with Sandhill Motors of Wakefield this really did restore hope in buying a QUALITY used car. Detailed and knowledgable seller, would defiantly buy from here again. There is always that element trust that is needed when purchasing a car, especially your first car. I think the fact that this company also specialises in services does add this extra element of trust. I will also add that this purchase happened during COVID and the cleanness and procedures in place made the purchase even more comfortable as a-pose to my previous experience a couple of weeks before."

"Great place to buy a car. I turned up unannounced on a Sunday morning to see a car I saw online. Not only did I get full access to the car for as long as I needed I was very happy that Andy got me out for a test drive and I could then be sure this car was me. The car was very well presented and so clean it looked brand new. I returned the next day to collect It and I’m now a very happy customer. Big thank you to Andy and all the team, friendly and professional service"