Mottram Hall,

Wilmslow Road, Macclesfield SK10 4QT, United Kingdom

"The hotel is very nice and the staff are lovely. We stayed for three nights on a full board package and were disappointed that the lunchtime menu was the same each day and the evening menu was the same each day. The food was good but we felt that it would be an improvement to have at least two, possibly three, menus and rotate them to give a bit more variety. It would be more interesting for the kitchen staff too."

"Everything was wonderful. The staff was a delight, Laura in the spa could not have been more helpful and pleasant if she tried, Christian the GM was so kind and welcoming and the staff in the restaurants went above and beyond. The property was beautiful and I left with the commitment to return as soon as possible. I 100% recommend staying at Mottram Hall and enjoying everything they have to offer. Wonderful property, amazing food, incredible staff and overall fantastic experience. A massive thank you to everyone at Mottram, I will be back!"

"This hotel is not clean, I would AVOID like the plague that’s probably still there!!! I had to move rooms on arrival as our shower head had mould on it. The room we were moved to was nicer( the previous room was dark and cold and just had an awful vibe)however the pillows in the room were stained and I woke up with a rash on my back. I suspect they don’t change sheets unless there is a massive stain. Not really hygienic :/ The spa facilities are nice and clean, so if your going I would avoid staying overnight and just enjoy the spa. The staff…. The young girls in the lunch restaurant were extremely rude, eye rolling, unhelpful, just very unwelcoming. The staff in the dinner restaurant honestly had no clue, I was given a glass with lipstick stains and asked for a new one and got one with more lipstick stains?? Not sure if it was on purpose or just a complete lack of awareness from the staff member. The food… the meat is very nice and fresh! The veg also good. But the breakfast was DISGUSTING, I couldn’t even have a whole mouthful the eggs tasted like gone of sawdust. Very confusing as there are farms right next door where fresh eggs could be sourced instead of the cardboard stuff they feed. I will not be returning and would advise anyone to cut your loses and go somewhere else. Very disappointed was looking forward to my trip for months."

"Booked a spa day for a birthday present Lovely spa: clean and relaxed. Sadly no jacuzzi or steam room and sauna doors would be better if they stayed shut. But facilities were still lovely. The food at Rafaela's was delicious with good flavours and the right amount. The treatments seemed a bit "get you in and out" but were still pleasant."

"Could not produce a final account and we were a group of 16! Just seemed to think up a number of £1000 for dinner. Corporate day Sunday which meant we could not go into the bar for anything after our golf game. Had to go across to the Spa to get a coffee. The golf course was excellent. We were not allowed extra buggies due to corporate day."